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Long-Term CareHealth AuthoritySubsidized

Wrinch Memorial Hospital

2510 West Hwy 62

Hazelton, BC V0J1Y0

Northern Health

This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.

3.4
12 reviews
Google Maps

Wrinch Memorial Hospital is a long-term care facility in Hazelton, BC with 10 beds, operated by Northern Health. The facility provides 4.40 funded direct care hours per resident day. It has a 3.4 out of 5 Google rating based on 12 reviews.

Total Beds
10
Subsidized Beds
10
Operator
Northern Health

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishGitxsan

Quality & Safety

Funded Care Hours
4.4 hrs
per resident per day
Food Cost
$16.87
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $1,522
client rate
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy2.7%
Percent of residents receiving recreation therapy0.0%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer0.0%
Percent of residents with daily physical restraints0.0%
Percent of residents with falls in the last 30 days3.1%
Percent of residents taking nine or more medications45.9%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis22.2%
Food prepared on-siteSingle: 1Double: 4

Reviews

3.4
12 Google reviews

Wrinch Memorial Hospital receives mixed reviews, with positive comments about friendly ER staff and cleanliness contrasted by serious concerns about phone accessibility, extended emergency wait times, and allegations of patients being refused care. Reviewers report difficulty reaching medical staff and doctors arriving late to shifts, with one review describing fatal outcomes after care refusal.

Sentiment by Topic

staff
3.0
management
2.0
cleanliness
4.0
overall atmosphere
3.0

What families appreciate

  • +Nurses and doctor were described as 'the best'
  • +Very friendly and efficient ER staff
  • +Small, clean, well-run hospital
  • +Doctor arrived early (7am when scheduled for 8am)
  • +Helpful and friendly doctor during ER visit

Common concerns

  • -Phone calls go unanswered for extended periods (week-long wait)
  • -Patients refused help and died hours later
  • -Long wait times in emergency (almost 3 hours)
  • -Doctors arrive late to shifts or 'when they feel like it'
  • -Inability to reach doctor despite medical need (long QT medication)

Frequently Mentioned

staff_behavior (5)emergency_department (3)wait_times (2)cleanliness (1)phone_accessibility (1)patient_care_refusal (1)

Recent Reviews

Faith Louis1 month ago

Never take patients seriously. Had multiple family members go there for help and got refused and died hours later :((

Crys “Legs” Dahlgren1 month ago
Judalon Thelma1 month ago

I was a patient at Wrinch Memorial hospital for a couple weeks and although I was sick, I enjoyed my stay. The nurses and doctor were the best

Markita Wright6 months ago
Lily Moore1 year ago

been trying to call so i can get my long qt meds for a week and no answer everytime! i have no family but i couldn’t even get in contact to a doctor anyway BECAUSE NO ONE ANSWERS THE PHONE !

robert powell1 year ago

Had to go to their ER early Friday morning (6 am) for fall injury. Told doctor not in til 8am but basics. Blood pressure, EKG, temp etc… Very friendly and efficient staff. Doctor arrive at 7! Friendly and helpful. This is a small, clean, well run hospital. Provided a great experience in what was ...

Leah Hill5 years ago

Waiting almost 3 hours in emergency .. doctors show up when they feel like it

Liam Johnson5 years ago
Brandi Moore6 years ago
Gerald Lincoln7 years ago

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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