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Long-Term CareFor-Profit

Wexford Creek Seniors Community

80 10th Street

Nanaimo, BC V9R0A8

Island Health

Contact details available

This facility accepts . Contact your local Health Authority to begin the assessment process.

4.3(22 reviews)Google Maps

Wexford Creek Seniors Community is a 110-bed long-term care home in Nanaimo, operated by Park Place Seniors Living under contract with Island Health. Opened in 2008, the home shares a campus with independent living suites and is within walking distance of retail, pharmacy, and restaurants. Programming includes pet therapy, exercise classes, and day trips. A courtyard garden, chapel, and on-site hairdresser support residents’ daily wellbeing. Staff speak English, French, Filipino, Croatian, and Spanish. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Wexford Creek Seniors Community to ask about the residence itself.

Last verified May 11, 2026 · operator website

What families should know

Placement through Island Health — publicly funded placement

Wexford Creek Seniors Community is a publicly funded long-term care home operated by Park Place Seniors Living and managed by Vancouver Island Health. To access a publicly funded bed, families must contact Island Health Authority at 1-877-734-4101 to begin the placement process; admission is coordinated by Island Health staff. The facility is known for its mixed-campus model combining complex care, independent living, and cottage-style accommodation, with all 110 publicly funded beds in single-occupancy rooms featuring private en-suites. Located in south Nanaimo, Wexford Creek sits within walking distance of a shopping area with grocery, pharmacy, medical clinic, dental clinic, and transit access, making it accessible for family visits and community engagement. The home serves seniors with complex health care needs and offers multilingual staff support (English, French, Filipino, Croatian, Spanish), on-site amenities including chapel, library, and activity programs, and proximity to medical services. Worth checking if current admission availability aligns with your timeline, as BCSA QuickFacts reports admission waits average 335 days; families should also confirm visiting policies, personal spending account access, and any recent inspection findings directly with Island Health or the Site Manager at (250) 753-4044.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
110
Subsidized Beds
110
Operator
Park Place Seniors Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishFrenchFilipinoCroatianSpanish

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$12.58
per resident per day
Complaints (Year)
0
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy7.1%
Percent of residents receiving recreation therapy0.2%
Percent of residents receiving occupational therapy0.2%
Percent of residents with a worsened pressure ulcer1.1%
Percent of residents with daily physical restraints5.7%
Percent of residents with falls in the last 30 days15.7%
Percent of residents taking nine or more medications40.6%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis15.0%
Food prepared on-siteSingle: 110Double: 0

Reviews

4.3
22 Google reviews

Wexford Creek receives predominantly positive feedback for staff warmth, attentiveness, and facility cleanliness. Reviewers consistently praise communication with families and the supportive atmosphere across independent and complex care levels. One negative review raises concerns about how staff handled a deceased resident's belongings and room packing without waiting for family involvement.

Based on Google reviews

Sentiment by Topic

food
3.5
staff
4.8
activities
4.0
management
3.5
cleanliness
4.5
overall atmosphere
4.8

What families appreciate

  • +Staff are consistently caring, welcoming, and attentive to residents' needs
  • +Clean facilities with lovely outdoor spaces including gardens and courtyard
  • +Strong communication with families about events and changes in resident condition
  • +Smooth transitions and emotional support during moves between care levels
  • +Access to physio and occupational therapy services

Concerns mentioned in reviews

  • -Unclear handling of deceased resident's personal belongings and family communication
  • -Staff did not wait for family to pack up room as offered by family member

Frequently Mentioned

staff_care (9)resident_satisfaction (6)family_communication (4)room_accommodations (3)outdoor_spaces (2)transition_support (2)facility_cleanliness (2)food_quality (1)therapeutic_services (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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