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Long-Term CareHealth Authority

Westhaven

3949 Pt. Alberni Hwy

Port Alberni, BC V9Y4S1

Island Health

This facility accepts . Contact your local Health Authority to begin the assessment process.

2.2Google Maps

Westhaven is a 32-bed long-term care home in Port Alberni, British Columbia, operated by Vancouver Island Health. All rooms are private single-occupancy. Staff speak English, Punjabi, German, Slovakian, and American Sign Language. The home provides 24-hour nursing care for adults with complex needs. More than two-thirds of residents are living with a dementia diagnosis. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Westhaven to ask about the residence itself.

Last verified May 12, 2026 · operator website

What families should know

Placement through Island Health — publicly funded placement

Island Health manages access to Westhaven, so families start by working with an Island Health case manager or Community Health Services office rather than calling the home directly, and placement is offered through the publicly funded long-term care system. Westhaven is a small, publicly funded complex care home operated by Island Health that also hosts booked respite stays, which can give caregivers short-term relief while keeping their loved one in a staffed care setting. The building sits along Port Alberni Highway at the edge of town, so it is easy to reach by car from across Port Alberni and surrounding rural areas, though the immediate surroundings are more highway-oriented than village-like. Transit is available in the broader corridor, but because service levels can change, families who rely on buses will want to check current BC Transit routes and walking distances from the nearest stop. Residents here typically live with the kinds of physical frailty and chronic conditions that require 24-hour nursing and personal care, and many will also have some level of dementia or other cognitive impairment typical of long-term care populations. BCSA QuickFacts reports that admission waits into Westhaven have ranged widely, with an average of 243 days, so it is important to understand how Island Health is currently prioritizing and placing people into this home. When deciding whether Westhaven is the right fit, consider how comfortable you are with a highway-edge location and whether the mix of long-stay and respite care aligns with your expectations for stability and routines. Ask about current waitlist status, visiting policies, and whether this setting matches your family member's care needs.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
32
Subsidized Beds
32
Operator
Vancouver Island Health

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishPunjabiGermanSlovacianAmerican Sign Language

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.6 hrs
per resident per day
Food Cost
$17.17
per resident per day
Complaints (Year)
0
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%
Percent of residents receiving recreation therapy0.0%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer4.0%
Percent of residents with daily physical restraints2.9%
Percent of residents with falls in the last 30 days23.5%
Percent of residents taking nine or more medications58.8%
Percent of residents with four or more emergency room visits2.2%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis25.3%
Food prepared on-siteSingle: 30Double: 0

Reviews

This facility doesn't have enough reviews yet for a detailed breakdown. As more families share their experiences, we'll add a summary here.

2.2Google Rating (0 reviews)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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