Trillium Lodge
401 Moilliet St
Parksville, BC V9P2G9
Vancouver Island Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Trillium Lodge is a long-term care facility in Parksville, BC with 91 beds, operated by Vancouver Island Health. The facility provides 3.45 funded direct care hours per resident day. It has a 4.4 out of 5 Google rating based on 10 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.
Reviews
Trillium Lodge receives consistently high praise from families for compassionate end-of-life and palliative care, with particular recognition of attentive staff and pleasant facility amenities. However, one family reported a serious incident involving mishandling of a deceased patient's personal belongings and subsequent management's refusal to address the error, resulting in legal complications and property loss.
Sentiment by Topic
What families appreciate
- +Staff go above and beyond anticipating patient needs
- +Caregivers, LPNs and nurses are excellent and hardworking
- +Beautiful environment with garden areas and pleasant views
- +Volunteers and health staff demonstrate genuine compassion
- +Clean building with friendly and caring staff
Common concerns
- -Facility gave deceased patient's personal belongings to unrelated person instead of next of kin
- -Management refused to communicate with family after critical error occurred
- -Legal department stonewalled family inquiry and offered no accountability
- -Staff failed to contact family members after patient death
- -Social work staff described as incompetent by family member
Frequently Mentioned
Recent Reviews
Regarding the hours I've spent visiting my friend who has been at Trillium Lodge for palliative care this past 3+weeks. My friend who can be a tad "grumpy" BEFORE he was diagnosed with stage four cancer...lol, has nothing but high praise for all the volunteers and health staff who truly go above an...
OK
Staff are uncaring, and do not follow the law. Our uncle passed away in the facility recently and had no will. Facility never contacted next of kin or any family members for that matter, even after he had passed away. Instead of holding onto his belongings such as wallet, keys, cell phone to be able...
Thank you for taking care of my Nana. Your kindness and care towards her will not be forgotten.
Mom is on her way to a great place and this is her 3rd way station. God a has blessed her and us with wonderous, caring, skilled, exceptional doctors, nurses, social workers, volunteers and dedicated support staff who are making this last journey a peaceful, caring and safe one. God Bless you all fo...
My mom spent the final month of her life at Trillium. All of the staff was friendly and attentive to the needs of the patients. I was impressed with the beauty of the environment such as the layout and the garden areas. My mother appreciated the view from her window of a garden bench and flowers. T...
My Husband is being treated with stage 4 prostate bone cancer and ALZ. The caregivers, L.P.N.'s and Nurses are excellent and I was there everyday with my husband helping him and enjoying the interaction with all the hardworking caregivers …
I took my Mom to Trillium a couple of days ago to live there as she has broken both of her hips and can no longer live independently at home. I was impressed with the cleanliness of the building and the friendliness of the staff. They seem like a very caring bunch of people. There are plenty of a...
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last verified: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.