The Hamlets at Vernon
3050 29 Ave
Vernon, BC V1T9Y9
Interior Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
The Hamlets at Vernon is a long-term care facility in Vernon, BC with 100 beds, operated by Yarrow Limited Partnership. The facility provides 3.36 funded direct care hours per resident day. It has a 3.5 out of 5 Google rating based on 24 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Amenities
Services
Reviews
The Hamlets at Vernon receives consistently positive feedback for staff attentiveness, care quality, and resident respect, with visitors praising the welcoming atmosphere and activity programming. However, one reviewer raised serious sanitation concerns about odors on the 3rd floor, and another noted the facility's high cost. The majority of reviews indicate strong satisfaction with the care provided to residents with complex needs.
Sentiment by Topic
What families appreciate
- +Staff are approachable, attentive, friendly and well-trained
- +Care aids routinely check in on residents and show genuine care
- +Recreation programs with engaging activities and activities coordinator
- +Residents treated with utmost respect and dignity
- +Safe environment that feels like home with good amenities (natural light, space for personal items)
Common concerns
- -Insufficient sanitization on 3rd floor with detectable odors of feces and urine in elevator
- -High cost of care relative to services provided
Frequently Mentioned
Recent Reviews
Response from the owner
Owner response
Response from the owner 12 hours agoThank you for your rating, Nav!
Response from the owner
Owner response
Response from the owner a month agoThank you for your rating, Andrea!
Response from the owner
Owner response
Response from the owner a month agoThank you for your rating, Stephen!
There is not enough sanitization being done in this care home.😪A person can smell feces and urine on the 3rd floor in the elevator.This needs a health inspector in. …
Owner response
Response from the owner a month agoWe sincerely regret that your experience at The Hamlets at Vernon was not a positive one. Your concerns are important to us and your feedback has been shared with our management team for immediate review. Thank you for bringing this to our attention.
Great place. There's a rec guy who is a lot of fun for the residents, and always wears the coolest shirts.
Owner response
Response from the owner 2 months agoWe are so grateful to have such a dedicated recreation team at Optima Living, and we’re thrilled to hear about your positive experience. Your kind words will be shared with the team, as they work tirelessly to ensure our residents feel supported and welcomed home in our community. Thank you for taking the time to recognize their efforts!
Our family has had a wonderful experience at this community! The staff are approachable and attentive to the residents needs. Would certainly recommend.
Owner response
Response from the owner 3 months agoThank you for your thoughtful review! We truly appreciate your kind words and will be sure to share them with our team. At Optima Living, our caregivers are dedicated to providing compassionate and personalized support to ensure our residents feel at home, every day. Your feedback means the world to us!
My family & I had an incredible experience with the staff. Everyone there helped my loved one feel appreciated & cared for. Thank you for all that you do Hamlets Team!
Owner response
Response from the owner 4 months agoThank you for sharing your experience at The Hamlets at Vernon. At Optima Living, we are dedicated to creating a warm and supportive environment where residents feel truly at home. It means so much to our team to hear that your loved one is well cared for. We appreciate your kind words!
I’ve been part of the Hamlets community for over three years, and it’s been a wonderful experience. The residents are treated with the utmost respect and care, and the staff are always friendly and supportive. The Hamlets has also given me so much room to grow, both personally and professionally!
Our Mom was fortunate to receive a room at "The Hamlets at Vernon LTC", as her cognitive abilities were in decline and she needed more dependable care than Assisted Living could offer at her previous place. Mom moved-in June 2024 and our family was always impressed, right from the initial tour with ...
Owner response
Response from the owner a year agoThank you for this lovely review, Robert! It's a pleasure having your mom here with us. We're very happy that we are able to help you get some peace of mind. Come by for a visit any time!
My father was fortunate enough to be able to afford this place because of his pension and we are grateful. He moved in a few months ago and our family has been impressed with the staff and the facility in general. A good size apartment and many services offered. I gave 4 stars only because of the hi...
Owner response
Response from the owner 2 years agoThank you for your review, Kris. We are very happy to hear that your father is happy here with us, and we love having him. You're welcome any time.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory), SeniorCareAccess.com.
Last verified: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.