The Hamlets at Vernon
3050 29 Ave
Vernon, BC V1T9Y9
Interior Health
This facility offers both and spaces. Availability varies.
The Hamlets at Vernon is a 100-bed long-term care home in Vernon, BC, operated by Optima Living. Opened in 2017, the home holds Accreditation Canada accreditation valid through October 2027 and offers 98 single-occupancy and 1 double-occupancy room. The campus includes independent living, assisted living, and long-term care suites. The home received the 2024 Thompson Okanagan Business Excellence Award and had no licensing complaints or substantiated infractions in 2024/25. The Hamlets at Vernon offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact The Hamlets at Vernon directly.
Last verified May 12, 2026 · operator website
What families should know
Placement through Interior Health — publicly funded placement
The Hamlets at Vernon offers a community-focused environment in downtown Vernon that promotes socialization through its distinctive design. Residents can access a continuum of care including independent living, assisted living, age in place, residential long-term care, acquired brain injury, and mental health support tailored to individual needs.
Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 13, 2026
Also on this campus
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
The Hamlets at Vernon receives consistently positive feedback for staff attentiveness, care quality, and resident respect, with visitors praising the welcoming atmosphere and activity programming. However, one reviewer raised serious sanitation concerns about odors on the 3rd floor, and another noted the facility's high cost. The majority of reviews indicate strong satisfaction with the care provided to residents with complex needs.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Staff are approachable, attentive, friendly and well-trained
- +Care aids routinely check in on residents and show genuine care
- +Recreation programs with engaging activities and activities coordinator
- +Residents treated with utmost respect and dignity
- +Safe environment that feels like home with good amenities (natural light, space for personal items)
Concerns mentioned in reviews
- -Insufficient sanitization on 3rd floor with detectable odors of feces and urine in elevator
- -High cost of care relative to services provided
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.