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Summerland Seniors Village

12803 Atkinson Road

Summerland, BC V0H 1Z4

Interior Health

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This is a private-pay provider. You pay directly without a government referral or assessment.

Summerland Seniors Village is an assisted living facility in Summerland, BC, operated by Summerland Seniors 3 LLP. It has a 3.9 out of 5 Google rating based on 18 reviews.

Operator
Retirement Concepts

Care Types

assisted living

Languages Spoken

EnglishFilipinoPunjabiRussianSpanish

Quality & Safety

Food Cost
$11.37
per resident per day

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents taking nine or more medications50.0%
Percent of residents with four or more emergency room visits14.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis0.0%
Food prepared on-site

Reviews

3.9
18 Google reviews

Summerland Seniors Village receives consistently positive feedback from families and residents, with particular praise for compassionate staff, involved management, and the ability to accommodate multiple family members at different care levels in one facility. Reviewers highlight the cleanliness, attractive grounds, and efficient medical coordination, with no complaints mentioned across the reviews.

Sentiment by Topic

staff
4.9
activities
4.5
management
4.9
cleanliness
4.8
overall atmosphere
4.9

What families appreciate

  • +Staff are kind, compassionate, and willing to go the extra mile
  • +Enables family members in different care levels to live under same roof and see each other daily
  • +Management (particularly Harley) highly involved and genuinely caring
  • +Beautiful grounds with well-maintained green space, patio, courtyard, and horseshoe pit
  • +Quick move-in process and assistance with medical transitions (doctor arrangements)

Frequently Mentioned

staff_quality (9)management (7)family_reunification (4)grounds_and_facilities (4)care_transitions (3)cleanliness (2)housekeeping (1)pet_friendly (1)

Recent Reviews

Raja Gupta3 months ago

My mother had been in a long-term care facility with dementia for the past three years in Burnaby. At the same time, my father was having difficulty maintaining the family home by himself - also in Burnaby. And I, their son, live in Summerland. The staff at Summerland Seniors Village provided us wi...

Dianna Mortensen1 year ago

The staff at SSV are amazing, incredible, and most importantly, they are kind. They were so helpful when we needed to move my mom in quickly, and have really helped set my mom up for success. I would 100% recommend SSV.

Clayton Keys1 year ago

this place is great. the staff is great. managers are fantastic general manager is super involved and cares so much. my dad loves his new home. we can’t say enough good things. absolute breath of fresh air to know my dad is safe and well taken care of. thank you so so...

Owner response

Response from the owner 11 months agoThank you so much for your kind words, Clayton! We pride ourselves on the wellbeing of our seniors, so this will mean a great deal to our team!

Maverick Mike2 years ago

I’m the youngest tenant here, and wanted to say thank you to Harley and the team here for providing such a warm and friendly new home. Service is fantastic. My kids love Rosanna and Laurie. Clean and comfortable, housekeeping does a great job. Dog friendly is SUCH a great option. Thank you SSV.

Owner response

Response from the owner 2 years agoHi Mike, Thank you for your kind words and review. Your comments mean so much to the team.

Laura Shanahan2 years ago

I have a very good friends mom that is living there and when I visited I was so impressed with the friendliness of the staff plus the beautiful flowered patio out front and the gorgeous green space in their courtyard. They even have a horseshoe pit! Love it!

Shelley Chepil2 years ago

This facility feels like you are on holidays and at home at the same time. It radiates coziness!!

Ian Colvine2 years ago

My parents were long time Penticton residents and were at the stage where they desperately needed to be in assisted living. We toured a couple of facilities in Penticton and drove by others. All had extensive wait lists. We heard about Summerland Seniors Village and my wife and I did a drive by b...

Carole Patane2 years ago

This facility is simply amazing! Such a gem, right in our small town Summerland. There is definitely a feeling of being in a grand hotel the minute you walk in. The sheer vastness of the building takes your breath away! Staff are accommodating, friendly, compassionate and willing to go the extra mil...

Nancy Boisvert2 years ago

I am the POA and representative for a friend of 45 years. She has been in LTC at Summerland Seniors Village for over 4 years. She is treated with love and respect by all staff members, from the wonderful admin team, to the General …

Katherine Vandenberg3 years ago

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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