What type of care does Spring Valley Care Centre offer?

Spring Valley Care Centre is a Long-Term Care facility offering long term care, dementia care in Kelowna, BC.

How much does Spring Valley Care Centre cost per month?

Spring Valley Care Centre offers 150 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is Spring Valley Care Centre rated?

Spring Valley Care Centre has a 4.0 out of 5 star rating based on 37 Google Reviews.

Where is Spring Valley Care Centre located?

Spring Valley Care Centre is located at 355 Terai Court, Kelowna, BC V1X5X6, within the Interior Health region.

What is the bed capacity at Spring Valley Care Centre?

Spring Valley Care Centre has 151 beds, including 150 subsidized beds.

What amenities does Spring Valley Care Centre offer?

Spring Valley Care Centre offers Dining, Fitness, Salon, Library, Garden / Patio and 3 more amenities.

Which health authority oversees Spring Valley Care Centre?

Spring Valley Care Centre is overseen by Interior Health in British Columbia.

What care specializations does Spring Valley Care Centre have?

According to BC Seniors Advocate, Spring Valley Care Centre offers dementia and memory care. Spring Valley Care Centre provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareFor-Profit

Spring Valley Care Centre

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

355 Terai Court

Kelowna, BC V1X5X6

Interior Health

Contact details available

This facility offers both and spaces. Availability varies.

4.0(37 reviews)

Spring Valley Care Centre is a 151-bed long-term care home in Kelowna, BC, operated by Park Place Seniors Living. The home offers 150 publicly funded beds and provides 24-hour nursing care, including specialized support for residents with dementia and Alzheimer's disease. Amenities include a library, salon, and spa. Meals are prepared in-house three times daily, with seasonal barbecues. Programming includes movie nights, pet therapy, and exercise groups, with some events open to the public. Staff speak multiple languages, including German, Punjabi, Spanish, and Tagalog. Spring Valley Care Centre offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Spring Valley Care Centre directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Interior Health — publicly funded placement

Spring Valley Care Centre is a publicly funded long-term care home operated by Park Place Seniors Living in central Kelowna, with 150 designated government-funded beds accessed through Interior Health Authority. Admission to a publicly funded bed is managed by Interior Health; families should contact Interior Health at 250-980-1567 to begin the placement process. The facility specializes in complex care and dementia care, serving seniors who can no longer live safely or independently at home. Located at 355 Terai Court near the intersection of Terai Court and Ziprick Road, the home is situated in the heart of Kelowna on syilx Nation territory. The facility operates 24/7 with an administration office open Monday to Friday, 8 a.m. to 4 p.m., and hosts resident and family council meetings on the last Monday of each month. Ask about current bed availability, estimated wait times, visiting policies, and the facility's most recent inspection history; also verify whether private-pay beds are an option if publicly funded placement is not immediately available.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds

151

Subsidized Beds

150

Operator

Park Place Seniors Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishGermanFarsiSpanishPunjabiDutchTagalogBahasa (Indonesia)French

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$9.37

per resident per day

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%

Percent of residents receiving recreation therapy0.0%

Percent of residents receiving occupational therapy5.2%

Percent of residents with a worsened pressure ulcer4.5%

Percent of residents with daily physical restraints0.0%

Percent of residents with falls in the last 30 days20.1%

Percent of residents taking nine or more medications48.3%

Percent of residents with four or more emergency room visits0.5%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis15.2%

Food prepared on-siteSingle: 133Double: 9

Reviews

4.0

37 Google reviews

Spring Valley Care Centre receives mostly positive reviews regarding staff compassion, meal quality, and health care management. However, reviews cite inconsistent care from some staff members, ongoing staffing shortages, and limited weekend activities. The facility is actively upgrading its aging infrastructure and generally maintains prompt communication with families.

Based on Google reviews

Sentiment by Topic

food

4.5

staff

4.2

activities

2.0

management

3.5

overall atmosphere

4.3

What families appreciate

+Staff show sincere familial affection and genuine care for residents
+Nutritious, tasty meals provided three times daily with personal assistance
+Prompt attention to maintenance and infrastructure issues with swift remedies
+Nursing staff and care aides examine and treat health issues competently
+Immediate communication with family members about resident health concerns

Concerns mentioned in reviews

-Lack of activities and entertainment over weekends
-Staff shortages affecting care consistency
-Specific care aide (Winston) treats residents poorly and makes illegitimate claims about residents
-Staff laziness and frequent phone use during work time
-Inconsistent and non-compassionate care from some Philippine staff members

Frequently Mentioned

staff (9)care_quality (8)atmosphere (3)health_treatment (3)meals (2)family_communication (2)activities (1)staff_shortages (1)infrastructure_maintenance (1)

Languages Mentioned

Filipino/Philippine

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.