Shoal Centre Assisted Living
10030 Resthaven Drive
Sidney, BC V8L 3G4
Vancouver Island Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Shoal Centre Assisted Living is an assisted living facility in Sidney, BC, operated by Beacon Community Association/Beacon Community Services. It has a 4.4 out of 5 Google rating based on 14 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Shoal Centre receives mixed reviews with strong praise for its variety of activities and meeting facilities, but serious concerns about food quality and staff responsiveness to resident health issues. Multiple reviewers report problems with dining and lack of transparency about meal ingredients and allergen information.
Sentiment by Topic
What families appreciate
- +Wide variety of activities including fitness, art, music, cards, bridge, cribbage, and table tennis
- +Good for meeting people and socializing if new to area
- +Great meeting rooms with quiet spaces
- +Wifi and projectors in meeting rooms work well
Common concerns
- -Food served causes illness in residents with allergen concerns
- -Staff refuses to disclose menu information or recipes
- -No transparency or communication about food ingredients
- -Staff unwilling to take responsibility for food-related resident health issues
- -Food not appetite-enticing or appealing
Frequently Mentioned
Recent Reviews
The dining room at the Shoal is feeding my mother in law food that makes her ill. No one in the dining room will tell me what they are feeding her and no one at the front desk will help me. They wash their hands of all responsibility for the food they serve even if it makes residents ill. Karen the ...
The Shoal Centre offers a wide variety of activities from fitness, art, music, cards, bridge, cribbage, table tennis. If you are new to Sidney and want to meet people, the Shoal Centre is an excellent choice.
Residents were polite but not very interested in socializing and food in dining room was not at all appetite enticing to my taste or liking.
Owner response
Response from the owner 7 years agoDepends on what you enjoy doing. We try to offer residents a choice of activities while not overwhelming them. This morning we had more than half of our independent living residents enjoy coffee together. As for the dining room, it's not part of independent living, although meals are available for residents.
Great meeting rooms. Quiet, wifi and projectors work.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
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