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Long-Term CareHealth Authority

Queen’s Park Care Centre

315 McBride Blvd.

New Westminster, BC V3L5E8

Fraser Health

Contact details available

This facility accepts . Contact your local Health Authority to begin the assessment process.

4.1(167 reviews)Google Maps

Queen's Park Care Centre is a 104-bed long-term care program in New Westminster, BC, operated directly by Fraser Health. Opened in 1977 and holding Accreditation Canada accreditation valid through June 2027, the home also offers an Adult Day Program and rehabilitation services supporting residents with physical and neurological care needs. On-site food preparation is available, and a resident council supports community engagement and input. Staff speak Tagalog, Punjabi, Cantonese, Spanish, Romanian, and German. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Queen's Park Care Centre to ask about the residence itself.

Last verified May 12, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

Queen’s Park Care Centre is a publicly funded long-term care home operated by Fraser Health, so admission is arranged through Fraser Health’s Home Health assessment and placement process rather than by applying directly to the facility. Once admitted, residents are part of a larger health campus that includes specialized inpatient rehabilitation units for stroke, neurological, and musculoskeletal recovery, as well as an adult day program for older adults, which can make transitions between levels of care easier. The home is described by Fraser Health as a multicultural community in a park-like setting, and BC Seniors Advocate QuickFacts notes a range of staff languages, which may help families seeking culturally diverse care. It sits on McBride Boulevard across from Queen’s Park in New Westminster, with onsite paid parking, nearby public transit, and a short trip to downtown New Westminster and Royal Columbian Hospital. Fraser Health and HealthLinkBC describe the program as serving adults with complex medical needs who can no longer live safely at home, providing personal care, end-of-life care, meals, and social and recreational programming typical of complex care homes. BCSA QuickFacts reports admission waits averaging about 50 days here (with a range from 9 to 407 days), so families should ask Fraser Health how current waits compare and whether there are options to list several preferred homes. Day to day, life here will feel like a larger institutional campus with mostly shared rooms but access to outdoor park space, on-site food preparation, and common areas where families can gather. Ask about current visiting hours, parking costs and hardship permits, which unit best fits their relative’s needs, and what recent licensing or quality review results show about care at this site.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
104
Subsidized Beds
104
Operator
Fraser Health

Languages Spoken

EnglishTagalogPunjabiCantoneseSpanishRomanianGerman

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$13.01
per resident per day
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.3%
Percent of residents receiving recreation therapy25.8%
Percent of residents receiving occupational therapy0.3%
Percent of residents with a worsened pressure ulcer2.0%
Percent of residents with daily physical restraints11.5%
Percent of residents with falls in the last 30 days4.9%
Percent of residents taking nine or more medications45.2%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis26.5%
Food prepared on-siteSingle: 13Double: 5

Reviews

4.1
167 Google reviews

Queen's Park Care Centre receives mixed reviews regarding staff quality and patient outcomes. While some reviewers report excellent rehabilitation results and caring professionals, others describe abusive treatment of vulnerable patients, particularly those with stroke. Management practices are criticized for both operational issues and failure to address documented concerns.

Based on Google reviews

Sentiment by Topic

staff
2.5
management
1.0
overall atmosphere
3.5

What families appreciate

  • +Staff have hearts of gold
  • +Physiotherapy and occupational therapy enabled patient to walk home after arriving in wheelchair
  • +Caring staff with compassion, integrity, and dignity
  • +Excellent services from nurses and doctors
  • +Ample and inexpensive parking

Concerns mentioned in reviews

  • -Staff were abusive toward stroke patient
  • -Lacked understanding necessary for stroke patients
  • -Blamed patient for incontinence
  • -Nightmarish staff behavior in evenings
  • -Nurses illegally park in 2-hour zones instead of paying for designated parking

Frequently Mentioned

staff (7)parking (3)patient treatment (2)facility atmosphere (2)rehabilitation outcomes (2)management (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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