What type of care does Ponderosa Lodge offer?

Ponderosa Lodge is a Long-Term Care facility offering long term care, dementia care in Kamloops, BC.

How much does Ponderosa Lodge cost per month?

Ponderosa Lodge offers 135 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is Ponderosa Lodge rated?

Ponderosa Lodge has a 2.6 out of 5 star rating based on 14 Google Reviews.

Where is Ponderosa Lodge located?

Ponderosa Lodge is located at 425 Columbia St, Kamloops, BC V2C2T4, within the Interior Health region.

What is the bed capacity at Ponderosa Lodge?

Ponderosa Lodge has 135 beds, including 135 subsidized beds.

Which health authority oversees Ponderosa Lodge?

Ponderosa Lodge is overseen by Interior Health in British Columbia.

What care specializations does Ponderosa Lodge have?

According to BC Seniors Advocate, Ponderosa Lodge offers dementia and memory care. Ponderosa Lodge provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareHealth Authority

Ponderosa Lodge

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

425 Columbia St

Kamloops, BC V2C2T4

Interior Health

This facility accepts . Contact your local Health Authority to begin the assessment process.

2.6(14 reviews)

Ponderosa Lodge is a 135-bed long-term care home in Kamloops, BC, operated directly by Interior Health, located at 425 Columbia Street. All 135 rooms are single-occupancy with private bathrooms, and residents may personalize their space with their own furnishings and belongings. An allied health team including physiotherapy, occupational therapy, dietitian services, and physician support provides on-site clinical care, complemented by virtual care. Respite and short-stay accommodations are available alongside long-term placements. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Ponderosa Lodge to ask about the residence itself.

Last verified May 11, 2026 · operator website

What families should know

Placement through Interior Health — publicly funded placement

Interior Health manages placement for Ponderosa Lodge, a publicly funded long-term care home; contact their Home & Community Care office at 250-851-7900 for assessment and admission into its 135 publicly funded beds. This facility is known for its short-term care options including 136 beds for First Appropriate Bed, Pathway to Home, convalescent, and respite care, located just one block from Royal Inland Hospital in downtown Kamloops. Situated on the traditional, ancestral, and unceded territory of the Secwépemc Nation, it offers a walkable downtown location with convenient access to community amenities and family visitors. It serves adults with complex medical needs who can no longer live safely at home, providing 24-hour nursing, personal care, meals, and recreational activities. Worth checking if short-term beds are available, ask about current waitlist status, and confirm tours and visiting policies with Interior Health.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds

135

Subsidized Beds

135

Operator

Interior Health

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishMandarinFrenchSpanishCroatianPolishTagalogIndonesianPunjabiPortugueseRussianUkrainian

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.5 hrs

per resident per day

Food Cost

$11.71

per resident per day

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.5%

Percent of residents receiving recreation therapy4.3%

Percent of residents receiving occupational therapy0.3%

Percent of residents with a worsened pressure ulcer2.4%

Percent of residents with daily physical restraints9.9%

Percent of residents with falls in the last 30 days19.7%

Percent of residents taking nine or more medications51.9%

Percent of residents with four or more emergency room visits2.7%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis35.2%

Off-site food preparationSingle: 99Double: 0

Reviews

2.6

14 Google reviews

Ponderosa Lodge receives mixed reviews with particular concerns about medical care oversight, cleanliness issues on upper floors, and reported instances of staff disrespect toward residents. While some reviewers praise individual staff members as caring and helpful, multiple serious incidents including a failure to recognize acute health decline and dehumanizing treatment have been documented. The facility's older infrastructure and food quality are also cited as drawbacks, though its location near the hospital is noted as convenient.

Based on Google reviews

Sentiment by Topic

food

2.0

staff

4.0

management

1.0

cleanliness

2.0

overall atmosphere

1.5

What families appreciate

+Staff described as wonderful, caring, and very helpful to patients
+Good location next to hospital with easy access
+Brother was well taken care of during 17-day stay
+Accessible by public bus transportation

Concerns mentioned in reviews

-Strong urine and feces smell throughout second floor indicating poor sanitation
-Inadequate medical assessment - nurse dismissed serious health concerns hours before patient death
-Staff called resident a 'charity case' contributing to depression and loss of will to live
-Poor room design - wheelchairs barely fit causing residents to injure knuckles
-Food quality poor, described as 'mystery food' from hospital; insufficient parking for handicapped visitors

Frequently Mentioned

staff (6)facilities (3)food (2)parking (2)location (2)cleanliness (2)medical_care (2)patient_dignity (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.