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Long-Term CareFor-ProfitSubsidized

Oyster Harbour Seniors Community

1127 4th Ave

Ladysmith, BC V9G1A6

Vancouver Island Health

CareCompare Verified

This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.

Oyster Harbour Seniors Community is a long-term care facility in Ladysmith, BC with 89 beds, operated by Park Place Seniors Living Inc.. The facility provides 3.36 funded direct care hours per resident day. It has a 3.9 out of 5 Google rating based on 15 reviews.

Total Beds
89
Subsidized Beds
89
Operator
Park Place Seniors Living

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

RussianUkranianChinesePunjabPilipinoSpanishFrench and Local indigenous languages

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$10.54
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $1,950
client rate
Complaints (Year)
5
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%
Percent of residents receiving recreation therapy0.7%
Percent of residents receiving occupational therapy0.4%
Percent of residents with a worsened pressure ulcer3.1%
Percent of residents with daily physical restraints1.4%
Percent of residents with falls in the last 30 days9.3%
Percent of residents taking nine or more medications62.1%
Percent of residents with four or more emergency room visits1.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis27.0%
Food prepared on-siteSingle: 84Double: 2

Reviews

3.9
15 Google reviews

Oyster Harbour Seniors Community receives consistent praise for its attentive and compassionate staff who provide personalized care to residents. Reviewers highlight clean, bright private rooms and well-organized activities that promote resident engagement and socialization. The facility demonstrated strong crisis management during COVID-19 by facilitating family communication.

Sentiment by Topic

staff
4.8
activities
4.5
management
4.5
cleanliness
4.5
overall atmosphere
4.8

What families appreciate

  • +Staff demonstrated exceptional kindness and compassion during move-in process
  • +Large, clean, bright private rooms
  • +Diverse activities and programs that encourage socialization and self-purpose
  • +Staff went above and beyond during COVID to facilitate window visits and phone calls
  • +Well-maintained building and professional care quality

Frequently Mentioned

staff (7)cleanliness (2)compassionate care (2)move-in experience (2)room quality (1)COVID-era care (1)activities and programs (1)

Recent Reviews

JP4 months ago
daisy mae1 year ago

Response from the owner

Owner response

Response from the owner a year agoHi, Daisy. Thank you so much for rating your experience with us so highly!

Colleen Murrell1 year ago

Response from the owner

Owner response

Response from the owner a year agoHi, Colleen. We have high expectations for quality at Oyster Harbour Seniors Community and would love the opportunity to improve. Please get in touch with us at (250) 245-3318!

Denise D. Logan1 year ago

All the Staff was very kind and helping my Dad move into Oyster Harbour Seniors Community. Thank -you!

Owner response

Response from the owner a year agoHi, Denise. Thanks for taking the time to share your positive experience. We truly appreciate it!

Judy Friebe1 year ago

Response from the owner

Owner response

Response from the owner a year agoHi, Judy. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Vida Fenton2 years ago

Kind, friendly staff do everything that they can to help my loved one have the best possible quality of life. Large, clean bright private rooms.

Owner response

Response from the owner 2 years agoHi, Vida. We are thrilled to learn that you had a positive experience with us!

Tanis Wiersma2 years ago

Moved my mom in Nov 6, 2023 and the staff were so great and offered good suggestions. Made the whole experience as smooth as possible. Thanks again !

Owner response

Response from the owner 2 years agoHi, Tanis. We are thrilled to learn that you had a positive experience with us!

Bill T2 years ago

There aren't enough words to say how great the staff are and how well kept the building is. If you are looking for long term care for a loved one you need to check this place out.

Owner response

Response from the owner 2 years agoHi, Bill. Thank you so much for leaving us a stellar review!

Dave Blanchette3 years ago

My mom and dad were residents at the Harbour for several years. Within a short time and daily visits to them, I remember thinking this place was very special....and my parents had won the lottery. Over time, I was continually blown away at the level of kindness, professional and compassionate care...

Owner response

Response from the owner 3 years agoThank you so much for the lovely words. It was an immense pleasure looking after both your parents during their stay here. Many staff think of your parents fondly. Your wonderful donation to the garden is something that everyone enjoys when they visit Oyster Harbour.

Manpreet Kaur6 years ago

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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