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Long-Term CareNon-ProfitSubsidized

Normanna Rest Home

7725-4th St

Burnaby, BC V3N5B6

Fraser Health

This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.

Normanna Rest Home is a long-term care facility in Burnaby, BC with 100 beds, operated by Norwegian Old People's Home Association. The facility provides 3.36 funded direct care hours per resident day. It has a 4.4 out of 5 Google rating based on 15 reviews.

Total Beds
100
Subsidized Beds
100
Operator
Norwegian Old People's Home Association

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

FilipinoPunjabiMandarinCantoneseEnglishGujaratiHindiPolishSwahiliFrenchSpanish

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$14.73
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,138
client rate
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy40.7%
Percent of residents receiving recreation therapy84.6%
Percent of residents receiving occupational therapy0.2%
Percent of residents with a worsened pressure ulcer1.6%
Percent of residents with daily physical restraints11.2%
Percent of residents with falls in the last 30 days9.3%
Percent of residents taking nine or more medications36.2%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis32.7%
Food prepared on-siteSingle: 90Double: 5

Reviews

Normanna Rest Home receives consistent praise from reviewers for staff responsiveness, quality of care, and cleanliness. Families report that the facility excels in managing complex care situations including Alzheimer's care and palliative end-of-life support. The facility maintains accreditation with exemplary status and is described by a nursing professional as exceptionally well-managed with a cohesive care team.

Sentiment by Topic

staff
5.0
activities
4.0
management
5.0
cleanliness
5.0
overall atmosphere
5.0

What families appreciate

  • +Staff are responsive to questions and concerns immediately
  • +Nurses, care aides, physicians, recreation therapy, physio, and volunteers work as a cohesive team
  • +Residents treated with dignity and personalized attention
  • +Excellent palliative care and end-of-life support accommodations
  • +Beautiful outdoor spaces accessible to residents and families

Frequently Mentioned

care quality (7)staff quality (7)management (3)facility cleanliness (2)family communication (2)activities/recreation (2)end-of-life care (1)licensing and accreditation (1)

Recent Reviews

charlotte9 months ago

Nice cozy friendly atmosphere

Bee-Boyz11 months ago
Annette Castell1 year ago

The hairstylist at Normanna did an excellent job for an outing for her grandaughter's graduation. Many thanks!

Walid Bazzi1 year ago

this facility is one of the best facilities in the lower mainland , has excellent licensing reports, accreditation with exemplary status for years , well run , has a very supportive administration team , Mr. Goinden and his team works closely with staff and families to ensure excellent quality se...

Sophie Jensen2 years ago

My mother was moved from assisted living and my heart is full from the wonderful care she now receives. They keep you connected to everything that is going on with your loved one and they genuinely care about your family member. I can’t thank them enough 🙏🏻 …

Sharon DiSanto2 years ago

My sister/friend has been in Normanna for 8 years. They respond to questions/concerns immediately. Care is tops in every way. Staff are fabulous.

Shannon Rees5 years ago

I can't say enough good things about this place. I'm a nurse myself, and was in charge of my grandmother's care in the final years of her life. I have never been so impressed by a team of caregivers. The nurses, care aides, physicians, recreation therapy, physio, volunteers and management were all j...

Pamela Lima6 years ago
Brenda Brown7 years ago

My mom has been a resident at Normanna for a few years as an Alzheimer's resident and now my dad has recently become a resident as well. The staff are exceptional and the residents are well cared for in a clean and compassionate environment. This care facility consistently exceeds expectations.

CNNShadow7 years ago

Great place

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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