Mountain Lake Seniors Community
908 11th St
Nelson, BC V1L7A6
Interior Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
Mountain Lake Seniors Community is a long-term care facility in Nelson, BC with 92 beds, operated by Park Place Seniors Living Inc.. The facility provides 3.36 funded direct care hours per resident day. It has a 4.4 out of 5 Google rating based on 34 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.
Reviews
Mountain Lake Seniors Community receives consistently positive feedback for its compassionate, friendly staff and engaging activity programs. Reviewers praise the supportive atmosphere and quality of care, though one reviewer notes occasional delays in care aide response times due to understaffing.
Sentiment by Topic
What families appreciate
- +Staff are friendly, kind, and compassionate
- +Quick response to resident needs (ambulance arrival)
- +Good activity scheduling that residents look forward to
- +Positive, upbeat energy maintained by staff
- +Supportive environment that helps residents adjust well
Common concerns
- -Sometimes understaffed for care aides, leading to delays in resident care
Frequently Mentioned
Recent Reviews
Response from the owner
Owner response
Response from the owner Edited a year agoHi, Aaron. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Response from the owner
Owner response
Response from the owner 10 months agoThank you for the 5-star rating, Narender! We're glad to see you had a positive experience.
Staff were all very friendly and kind. My husband arrived via ambulance and workers were right there to show attendants where his room was.
Owner response
Response from the owner a year agoHi, Pat. We are thrilled to learn that you had a positive experience with us!
The staff that work at Mountain Lake are all very compassionate, helpful and good at their jobs. They are good at ensuring there is a fun, upbeat energy around at all times. They have good activities scheduled for most days so that residents have something to look forward too. The only downside ...
Owner response
Response from the owner a year agoHi, Heather. We are thrilled to learn that you had a positive experience with us!
Response from the owner
Owner response
Response from the owner a year agoHi, Eleanor. We appreciate the rating, and are glad we could provide you with a positive experience!
Our family is very happy with our Mother’s placement in Mountain Lake Senior Community! The staff is compassionate and caring, and our Mother is adjusting better than we had thought, and she love the staff! We feel quite content with the security, care and attention our Mom is getting!
Owner response
Response from the owner 2 years agoHi, Debbie. We are thrilled to learn that you had a positive experience with us!
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
Use either Contact button — top or bottom of the page — to call, email, or visit their site.
This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last verified: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.