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Long-Term CareFor-Profit

Mission Creek Landing

3081 Hall Rd

Kelowna, BC V1W2R5

Interior Health

This facility offers both and spaces. Availability varies.

3.2(10 reviews)Google Maps

Mission Creek Landing is a 135-bed long-term care home in Kelowna, BC, operated by Kaigo Senior Living. The home provides 131 publicly funded and 4 private-pay beds with 24-hour nursing care. Residents are organized into small households of 12 to 16 people, each supported by dedicated care teams. Services include physiotherapy, recreation therapy, palliative care, and stroke and wound care. Themed outdoor gardens and walking paths are available on-site. Staff speak more than 18 languages, including Mandarin, Cantonese, and Punjabi. Mission Creek Landing offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Mission Creek Landing directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Interior Health — publicly funded placement

Mission Creek Landing adds an East Kelowna park-like setting beside Mission Creek Regional Park, with a garden courtyard gazebo, activity room, tuck shop and quiet walking area next to parkland and ponds.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds
135
Subsidized Beds
131
Operator
Kaigo Senior Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishFrenchGermanSpanishPolishRomanianPortugueseTagalogFilipinoPunjabiHindiCantoneseMandarinRussianUkrainianIndonesianGreekThaiAmerican Sign Language (ASL)

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$9.87
per resident per day
Complaints (Year)
2
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy5.7%
Percent of residents receiving recreation therapy96.5%
Percent of residents receiving occupational therapy58.3%
Percent of residents with a worsened pressure ulcer1.2%
Percent of residents with daily physical restraints0.3%
Percent of residents with falls in the last 30 days19.3%
Percent of residents taking nine or more medications53.8%
Percent of residents with four or more emergency room visits0.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis6.7%
Food prepared on-siteSingle: 123Double: 6

Reviews

3.2
10 Google reviews

Mission Creek Landing receives mixed reviews reflecting significant variation in experiences. Positive reviewers praise staff kindness, activities, meals, and compassionate care, particularly for end-of-life and transitional support. Critical reviewers cite concerns about inadequate dementia care, negligent management, chronic understaffing, and overworked staff unable to provide timely care.

Based on Google reviews

Sentiment by Topic

food
4.0
staff
4.5
activities
4.0
management
2.0
cleanliness
4.0
overall atmosphere
4.0

What families appreciate

  • +Staff are patient, kind, funny and professional
  • +Compassion, care, respect and cleanliness of facility
  • +Requests are actioned quickly
  • +Amazing meals and activities
  • +Beautiful outside areas to enjoy

Concerns mentioned in reviews

  • -Director of care is negligent in behaviour and treatment plans
  • -Facility cannot properly care for patients with dementia
  • -Short staffed and underpaid staff
  • -Nurses and care aides overworked so cannot always give timely care
  • -Lack of proper support for residents with complex care needs

Frequently Mentioned

staff (6)care_quality (5)meals (2)activities (2)cleanliness (2)staffing_levels (2)communication (1)dementia_care (1)outside_areas (1)transition_support (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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