Langley Memorial Hospital long term care
22051 Fraser Hwy
Langley, BC V3A4H4
Fraser Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Langley Memorial Hospital long term care is a long-term care facility in Langley, BC with 200 beds, operated by Fraser Health. The facility provides 3.41 funded direct care hours per resident day. It has a 2.7 out of 5 Google rating based on 787 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Langley Memorial Hospital receives highly polarized reviews reflecting significant inconsistency in care quality across departments and individual staff members. While emergency and maternity departments frequently receive praise for compassionate, efficient care—particularly with vulnerable populations like children and autistic patients—multiple reviews document serious concerns including safety hazards, inadequate supervision of new staff, dismissive patient interactions, and delayed diagnostic procedures. Long-term care and complex discharge decisions have drawn specific criticism regarding patient safety assessment and staff judgment.
Sentiment by Topic
What families appreciate
- +Dr. Krusie provided exceptional, caring cardiology care with personal attention
- +Emergency Department staff (Laura, Raj, Anna) showed exceptional patience and compassion with autistic child
- +Maternity ward staff were friendly, encouraging and supportive during labor and delivery
- +Pediatric and emergency care staff were quick, gentle and reassuring with children requiring stitches
- +Post-stroke rehabilitation staff demonstrated incredible patience and knowledge about dementia care
Common concerns
- -Found crack pipe and lighter in bathroom, and staff appeared unresponsive when reported
- -Competency evaluation staff recommended discharge of 99-year-old with severe dementia and safety risks, deemed callous and uncaring
- -Long wait times in emergency (3-7 hours) with inconsistent triage prioritization
- -Staff unprofessional during intake: called patient by wrong name twice without verification, no vital signs taken before x-ray, minimal doctor interaction
- -Delayed test ordering and procedures: patient waited 14+ days for ordered chest tube without explanation
Frequently Mentioned
Recent Reviews
While visiting my very elderly mother I found a crack pipe and lighter in the bathroom that she was expected to use. Gave it to one of the three bored looking staff who were sitting at the station. Also: Not impressed with the two doctors, occupational therapist and Geriatric social worker staff who...
I recently had surgery at this hospital, and I couldn’t be happier with the experience. The entire medical team was incredibly kind and went above and beyond to provide the best care possible. Thank you so much for everything!
Owner response
Response from the owner 2 days agoHi Sunny, thank you for taking the time to share your experience. We're glad to hear you were happy with the care you received and are on the road to recovery. If you have a moment, please consider sending your thanks via our Heart to Heart online submission form: https://www.fraserhealth.ca/heart-to-heart/share-your-heartfelt-thanks
I gave birth to my lovely son in this hospital, every one was so helpful, especially the doctors and nurses. They made me feel like home, supporting me in my every pain. I am thankful for all of them and wish everyone gets this type of treatment while experiencing motherhood.
Owner response
Response from the owner 2 days agoHi Kyarina, thank you for taking the time to leave a review. We really appreciate the kind words and will make sure to pass them along to the staff and medical staff at Langley Memorial Hospital. If you have a moment, please consider sending your thanks using our Heart to Heart online submission form: https://www.fraserhealth.ca/heart-to-heart/share-your-heartfelt-thanks
Terrible service they don’t prioritize. We waited 3hours in extreme pain and let people with a limp go before her. Second rate hospital with pathetic service. Go to VGH where they have good service and doctors
Avoid at all cost! Staff doesn't give a shit and are terrible at ordering test. Multiple times I was told I'd be getting a chest tube we have now waited for over 14 days
I'm frustrated and I feel like the whole time I was at Langley memorial I was treated with a lack of care and unprofessionalism. I thought I may have broken something in my foot so I went for x-rays. I walked in and waited at the sign which basically states to wait to be helped. A nurse was at the c...
We had a very positive experience at the Emergency Department, especially considering my son is autistic and can feel overwhelmed in medical settings. Laura, who handled our triage, was exceptionally considerate, patient, and calm. She took the time to approach my son gently, spoke in a reassuring w...
Owner response
Response from the owner 3 weeks agoHi Alvin, thank you for taking the time to leave a review. We really appreciate the kind words and will make sure to pass them along to the staff and medical staff at Langley Memorial Hospital. If you have a moment, please consider sending your thanks using our Heart to Heart online submission form: https://www.fraserhealth.ca/heart-to-heart/share-your-heartfelt-thanks
Just saw Dr. Krusie at Langley memorial hospital for a treadmill test. She was absolutely amazing. Such a great Doctor so caring and helpful with other issues. Her assistant Peter was also very personable
Owner response
Response from the owner 3 weeks agoHi Elizabeth, thank you for taking the time to leave a review. We really appreciate the kind words and will make sure to pass them along to the staff and medical staff at Langley Memorial Hospital. If you have a moment, please consider … More
Good professional service very helpful and concerning for your needs
Owner response
Response from the owner 3 weeks agoHi there, thank you for taking the time to leave a review. We really appreciate the kind words and will make sure to pass them along to the staff and medical staff at Langley Memorial Hospital. If you have a moment, please consider sending your thanks using our Heart to Heart online submission form: https://www.fraserhealth.ca/heart-to-heart/share-your-heartfelt-thanks
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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