Houston Health Centre
3202 - 14th St
Houston, BC V0J1Z0
Northern Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Houston Health Centre is a long-term care facility in Houston, BC with 6 beds, operated by Northern Health. The facility provides 6.62 funded direct care hours per resident day. It has a 3.4 out of 5 Google rating based on 12 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.
Reviews
Houston Health Centre receives mixed reviews regarding clinical care. While some patients praise Dr. Thomas and onsite lab services, multiple reviewers report being discharged without adequate treatment, long wait times, poor communication of test results, and concerns about medication prescribing practices. Staff quality is inconsistent, with some nurses receiving praise while others are described as unsuitable for patient care roles.
Sentiment by Topic
What families appreciate
- +Dr. Thomas is highly skilled and compassionate
- +Lab services available onsite
- +Some onsite nurses provide excellent care
Common concerns
- -Patients rushed out the door without adequate treatment
- -Results not communicated - patients wait for promised calls that don't come
- -Reluctance to prescribe antibiotics even when clinically indicated
- -Excessive wait times in lobby (5+ hours reported)
- -Poor phone availability on specific days
- -Inconsistent staff professionalism - some nurses unsuitable for public-facing roles
Frequently Mentioned
Recent Reviews
Great health center, got lab and great doctors! My favorite is Dr.Thomas, best doktor I ever had. ❤️
I don't feel like this clinic takes things seriously. They send people home without helping, for instance my son had a fever of 39.5c but when they got there it had dropped a little bit they sent my wife home with him didn't help. As soon as they got home his temp spiked again. I feel like they just...
Some of the onsite nurses are great but there is a couple who really should not be working with the public. Especially in. The medical area.
I went to the walk-in clinic and got checked out, I have strep and also an earache, I had a fever all night and have been really sick. They did a swab and told me it won't be ready till the next day in the afternoon, so now, I have to go to work with strep and a fever just to wait for results instea...
Why does no one answer the phone on a monday
Wait time is so long for being a small town
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last verified: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.