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Long-Term CareHealth Authority

Houston Health Centre

3202 - 14th St

Houston, BC V0J1Z0

Northern Health

This facility accepts . Contact your local Health Authority to begin the assessment process.

3.4(12 reviews)Google Maps

Houston Health Centre is a small publicly funded long-term care home in Houston, BC operated by Northern Health. It is part of the local health centre on 14th Street and provides a limited number of long-term care beds in a health-authority setting. All beds are part of the subsidized long-term care system managed through Northern Health placement processes rather than private-pay admissions. The home is intended for adults who need ongoing nursing care and daily living support, including residents who may require dementia support. Placement typically starts with an assessment by Northern Health to confirm eligibility and determine if this site is an appropriate match. Families can discuss care needs, available programs, and other local options with the health authority to understand how Houston Health Centre fits within regional long-term care services.

Last verified May 18, 2026 · operator website

What families should know

Placement through Northern Health — publicly funded placement

Northern Health manages placement for Houston Health Centre, so families generally begin with a Northern Health assessment and placement discussion rather than arranging admission directly with the home. This is a small publicly funded long-term care home attached to the Houston Health Centre, which can be reassuring for families who want care close to a medical setting. BC Seniors Advocate QuickFacts also notes staff language capacity in English and Punjabi, which may matter for communication and culturally comfortable care. In practical terms, the setting is a small-town Houston location on 14th Street, so it is likely more car-oriented than transit-oriented and best suited to families who can visit by vehicle. The home is publicly funded and appears to serve residents with ongoing long-term care needs, including people who may need dementia-focused support. Because published survey data were limited, families should ask Northern Health how the current wait-list works, whether there are any short-stay or respite options, and what the latest visiting and complaint procedures are. Ask about it is also worth confirming how the home handles changing care needs, especially if your loved one may need more complex support over time.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
6
Subsidized Beds
6
Operator
Northern Health

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishPunjabi

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
6.6 hrs
per resident per day
Food Cost
$14.85
per resident per day
Complaints (Year)
0
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy6.7%
Percent of residents receiving recreation therapy0.0%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer0.0%
Percent of residents with daily physical restraints0.0%
Percent of residents with falls in the last 30 days13.3%
Percent of residents taking nine or more medications33.3%
Percent of residents with four or more emergency room visitssuppressed%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis0.0%
Off-site food preparationSingle: 4Double: 0

Reviews

3.4
12 Google reviews

Houston Health Centre receives mixed reviews regarding clinical care. While some patients praise Dr. Thomas and onsite lab services, multiple reviewers report being discharged without adequate treatment, long wait times, poor communication of test results, and concerns about medication prescribing practices. Staff quality is inconsistent, with some nurses receiving praise while others are described as unsuitable for patient care roles.

Based on Google reviews

Sentiment by Topic

staff
2.5
management
1.5
overall atmosphere
2.0

What families appreciate

  • +Dr. Thomas is highly skilled and compassionate
  • +Lab services available onsite
  • +Some onsite nurses provide excellent care

Concerns mentioned in reviews

  • -Patients rushed out the door without adequate treatment
  • -Results not communicated - patients wait for promised calls that don't come
  • -Reluctance to prescribe antibiotics even when clinically indicated
  • -Excessive wait times in lobby (5+ hours reported)
  • -Poor phone availability on specific days
  • -Inconsistent staff professionalism - some nurses unsuitable for public-facing roles

Frequently Mentioned

staff_behavior (4)wait_times (3)communication (2)treatment_decisions (2)lab_services (1)phone_access (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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