Good Samaritan Delta View Care Centre
9321 Burns Drive
Delta, BC V4K3N3
Fraser Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
Good Samaritan Delta View Care Centre is a long-term care facility in Delta, BC with 292 beds, operated by Good Samaritan Canada. The facility provides 3.36 funded direct care hours per resident day. It has a 4.0 out of 5 Google rating based on 27 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Reviews of Good Samaritan Delta View Care Centre reveal significant inconsistency in care quality and operations. While some families praise compassionate staff and end-of-life care, multiple recent reviews document serious concerns including missing resident belongings, unprofessional staff behavior, inadequate monitoring of vital signs and pain management, lack of activities particularly in dementia units, and a notable disparity in conditions between newer private-pay and older public-funded buildings. Several reviewers report residents being discharged when care became complex or if income was limited.
Sentiment by Topic
What families appreciate
- +Staff treat residents with love, compassion and care, greeting them by name and giving hugs
- +Food quality is good and meals served on time
- +Clean and spacious facility with friendly and cheerful staff
- +Secure environment with beautiful courtyards
- +Staff go out of their way to support families during end-of-life care
Common concerns
- -Unprofessional and rude staff members, including specific concerns about caregiver Sharen Bal
- -Residents' belongings frequently go missing or are stolen
- -Inadequate pain management and vital signs monitoring not accessible to care staff
- -Stark difference in care quality between newer private-pay building and older public-funded Jade wing
- -Lack of recreation programs and staff interaction with residents, particularly in dementia units
- -Poor response time to phone inquiries and complaints
- -Residents reportedly discharged when care needs became complex, particularly low-income residents
- -Non-functional surveillance cameras not disclosed to families
- -Inadequate hygiene standards with residents clothed in soiled, ill-fitting clothing
Frequently Mentioned
Recent Reviews
Sharen Bal is completely unprofessional this facility is disgusting and does not care for residents. My grandfather was here and often cared for by Sharen who I spoke to on numerous occasions, she is rude and condescending. Doesnt know anything, who hires these people??
My experience as a BScRN MEd. Has seriously been challenged in 2 visits. Do the care givers identify themselves and their roles? Does anyone listen to a fully COGNIZANT 93yo? Where do the clothes disappear too? Whilst other PATIENTS continue to roam and invade privacy in someone else's room? Does st...
I would never recommend this Facility. Horrific. Side note, Fraser health sent us there for respite. Such a disgrace. The surveillance cameras do not even work , but they won’t tell you that. It’s a free for all. When I had to remove my mom from their facility she was clothed in torn oversized pant...
Seems like a nice facility and wanted to arrange a tour. Was told that tours are only given on Fridays at 2pm. You are also grouped with others that want a tour, so the tour isn't targeted solely to your interests and needs. Might consider rethinking this approach for personalized service, similar ...
My mom has been here for over 11 years and for the last two years been very hard to watch and frankly hard to put up with. Around the facility there are amazing places to share with me mom sit have a tea …
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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