What type of care does Glenwarren Lodge offer?

Glenwarren Lodge is a Long-Term Care facility offering long term care, dementia care in Victoria, BC.

How much does Glenwarren Lodge cost per month?

Glenwarren Lodge offers 105 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is Glenwarren Lodge rated?

Glenwarren Lodge has a 3.5 out of 5 star rating based on 11 Google Reviews.

Where is Glenwarren Lodge located?

Glenwarren Lodge is located at 1230 Balmoral Rd, Victoria, BC V8T1B3, within the Vancouver Island Health region.

What is the bed capacity at Glenwarren Lodge?

Glenwarren Lodge has 108 beds, including 105 subsidized beds.

Which health authority oversees Glenwarren Lodge?

Glenwarren Lodge is overseen by Vancouver Island Health in British Columbia.

What care specializations does Glenwarren Lodge have?

According to BC Seniors Advocate, Glenwarren Lodge offers dementia and memory care. Glenwarren Lodge provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareFor-Profit

Glenwarren Lodge

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

1230 Balmoral Rd

Victoria, BC V8T1B3

Island Health

Contact details available

This facility offers both and spaces. Availability varies.

3.5(11 reviews)

Glenwarren Lodge is a long-term care home in Victoria, British Columbia operated by AgeCare in the Vancouver Island Health region. It offers licensed long-term care in a residential setting for adults who require 24-hour nursing and personal care. Most beds at Glenwarren Lodge are publicly funded through the health authority, with a small number available on a private-pay basis. Placement for funded beds typically occurs through Vancouver Island Health, while private-pay access is arranged directly with the operator. The home provides a mix of private and shared accommodation and is designed for residents with complex medical needs, including individuals living with dementia. Common indoor and outdoor areas support social interaction, recreation programs, and day-to-day living activities.

Last verified May 18, 2026 · operator website

What families should know

Placement through Island Health — publicly funded placement

AgeCare Glenwarren describes a secure, home-like Victoria community with private and semi-private suites, cozy lounges, resident dining rooms, a hair salon, landscaped courtyard, daily activities and freshly prepared meals.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds

108

Subsidized Beds

105

Operator

AgeCare

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishFrenchAfrikaansPunjabiBurmeseTagalogPolishPortugueseSpanish

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$11.18

per resident per day

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy5.3%

Percent of residents receiving recreation therapy0.0%

Percent of residents receiving occupational therapy1.4%

Percent of residents with a worsened pressure ulcer2.2%

Percent of residents with daily physical restraints0.8%

Percent of residents with falls in the last 30 days17.0%

Percent of residents taking nine or more medications29.4%

Percent of residents with four or more emergency room visits0.0%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis17.4%

Food prepared on-siteSingle: 46Double: 31

Reviews

3.5

11 Google reviews

Glenwarren Lodge receives sharply divided reviews with significant concerns about safety, sanitation, and accountability alongside praise for individual care staff. Multiple reviewers report serious issues including pest infestations, theft of belongings, inadequate medical response, missing safety equipment, and poor management communication. Positive reviews praise specific staff members for compassion and attentiveness, but these commendations do not address systemic facility-level problems documented in critical reviews.

Based on Google reviews

Sentiment by Topic

food

1.0

staff

2.5

management

1.0

cleanliness

1.0

overall atmosphere

2.0

What families appreciate

+Staff demonstrate genuine care and patience with residents with memory issues
+Nurses and care workers treat residents with kindness and respect
+Staff are attentive and take care of residents well
+Safety measures implemented during pandemic were comprehensive

Concerns mentioned in reviews

-Mouse droppings found throughout resident's room, furniture, and bathroom
-Theft of personal belongings including glasses, art, and large furniture items with admitted staff responsibility
-Staff unresponsive to call bells and resident requests for water
-Lack of basic safety measures including missing bed guard rails leading to falls
-Inadequate medical response resulting in resident hospitalization in renal failure after 4-day stay

Frequently Mentioned

staff_care_quality (6)safety_hazards (2)respect_dignity (2)cleanliness_hygiene (2)medical_care (1)communication (1)theft_missing_items (1)management_accountability (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.