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Long-Term CareFor-ProfitSubsidizedPrivate

Glenmore Lodge

325 Drysdale Blvd.

Kelowna, BC V1V1P5

Interior Health

CareCompare Verified

This facility offers both government-subsidized and private-pay spaces. Availability varies.

4.2
13 reviews
Google Maps

Glenmore Lodge is a long-term care facility in Kelowna, BC with 118 beds, operated by Sienna-Baltic. The facility provides 3.36 funded direct care hours per resident day. It has a 4.2 out of 5 Google rating based on 13 reviews.

Total Beds
118
Subsidized Beds
100
Operator
Sienna Senior Living

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

English

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$11.13
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,144
client rate
Complaints (Year)
0
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy1.3%
Percent of residents receiving recreation therapy9.8%
Percent of residents receiving occupational therapy60.6%
Percent of residents with a worsened pressure ulcer1.5%
Percent of residents with daily physical restraints1.9%
Percent of residents with falls in the last 30 days9.3%
Percent of residents taking nine or more medications45.4%
Percent of residents with four or more emergency room visits1.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis27.3%
Single: 117Double: 0

Reviews

4.2
13 Google reviews

Reviews present sharply divided experiences at Glenmore Lodge. Positive reviews praise staff attentiveness, cleanliness, and activities, while a critical review alleges management prioritizes cost control over patient welfare, including excessive medication and threat-based discharge practices. Meal quality is criticized as institutional.

Sentiment by Topic

food
2.0
staff
4.0
activities
5.0
management
1.0
cleanliness
5.0
overall atmosphere
2.0

What families appreciate

  • +Cleanliness of rooms
  • +Quality of care provided
  • +Variety of activities offered
  • +Amazing nursing and care staff at Megpie South unit
  • +Staff members who made positive difference in residents' quality of life

Common concerns

  • -Corporate management prioritizes profit and liability over patient quality of life
  • -Over-medication used to keep residents quiet
  • -Threats to discharge residents for incidents
  • -Residents dropped at emergency room in middle of night
  • -Uninspired and institutional meals

Frequently Mentioned

staff (3)care_quality (3)meals (2)management (2)activities (1)cleanliness (1)discharge_policies (1)medication_practices (1)

Recent Reviews

Margo Gosia Barker1 month ago

Prior to her passing, our Mom lived at Glenmore Lodge for the past 16 months. We were very impressed by the cleanliness of the rooms, quality of care, the variety of activities and the absolutely amazing nursing and care staff at the Megpie South. Mom could not have stayed in a better place and sh...

Steph (Derpmelon64)1 year ago

Beautiful care facility. There are some lovely staff members, who have made a huge difference in my loved ones quality of life. …

Owner response

Response from the owner a year agoThank you for sharing your experience, we take your comments very seriously. Our number one priority, as always, is keeping everyone safe and healthy. If possible, we would like to learn more. Kindly reach out to us at inquiries@aspiralife.ca or by phone 1-866-959-4848.”

Duncan Taylor1 year ago

Be aware... While the care staff may do their best to look after your loved one, the corporate management of the facility prioritizes profit and liability management over the quality of life of their patients. Drug em up to keep em quite is the unofficial policy around Glenmore Lodge, if you don't...

Owner response

Response from the owner a year agoHello Duncan, thank you for sharing your experience, we take your comments very seriously. Our number one priority, as always, is keeping everyone safe and healthy. If possible, we would like to learn more. Kindly reach out to us at inquiries@aspiralife.ca or by phone 1-866-959-4848.”

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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