Central City Lodge
415 West Pender St
Vancouver, BC V6B1V2
Vancouver Coastal Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Central City Lodge is a long-term care facility in Vancouver, BC with 100 beds, operated by Providence Living Society. The facility provides 3.36 funded direct care hours per resident day. It has a 4.1 out of 5 Google rating based on 15 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Central City Lodge receives mixed reviews with significant concerns about resident safety and supervision. While staff are frequently praised as kind and communicative, and some residents show health improvements, a critical incident involving an unsupervised resident wandering Vancouver streets at night raises serious questions about staffing levels and oversight. The facility appears acceptably maintained but reviewers note many residents seem heavily medicated and socially isolated.
Sentiment by Topic
What families appreciate
- +Staff are kind, caring, and exceptionally friendly
- +Staff available to talk and communicate about concerns
- +Residents receive medications on time daily
- +Polite and respectful treatment of residents
- +Good location with mountain views
Common concerns
- -Severe understaffing - staff refused to retrieve lost resident
- -Inadequate supervision led to resident wandering streets at night
- -Many residents heavily medicated and appear miserable
- -Residents lack social engagement with one another
- -Building is old though acceptably clean
Frequently Mentioned
Recent Reviews
They treated me with the utmost respect and did right by me at Central City Lodge when I was really struggling. Thank you
We found a resident wondering the streets of Vancouver at 10pm, Tuesday night. Called Care Facility and Kevin stayed they were too understaffed to come get him. Pushed resident up hill for 1.3 miles on his walker to care facility. I would highly recommend not leaving anyone you care about with these...
I am very happy with how my brother is taken care of there. The staff are kind and caring.
I went to the treatment center there. The staff there were really good. And if you needed to talk they were available to talk
My ex husband lives in the residential portion of this facility. Essentially the Lodge is there to house people from the community who are no longer able to live independently due to a chronic illness, or old age. My ex is terminally ill. I find the place to be acceptably clean (it is an old buildin...
Best location and staff
Polite staff and willing to communicate with you about any questions you might want addressed.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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