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Long-Term CareNon-Profit

Central City Lodge

415 West Pender St

Vancouver, BC V6B1V2

Vancouver Coastal Health

Contact details available

This facility accepts . Contact your local Health Authority to begin the assessment process.

4.1(15 reviews)Google Maps

Central City Lodge is a 100-bed long-term care home in Vancouver, British Columbia, operated by Providence Living Society. Under contract with Vancouver Coastal Health, the home provides complex care for older adults. All 100 beds are publicly funded. Staff speak thirteen languages, including English, Mandarin, Cantonese, Vietnamese, Tagalog, Punjabi, Spanish, Farsi, and Korean, reflecting the multicultural character of the community. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Central City Lodge to ask about the residence itself.

Last verified May 12, 2026 · operator website

What families should know

Placement through Vancouver Coastal Health — publicly funded placement

Central City Lodge is a long-term care home in Vancouver where daily life centers on shared care, meals, and time in common areas. The residence serves older adults with complex care needs, and its multilingual staff can support residents in several languages, which may help make everyday interactions more comfortable for families from different backgrounds. The home is publicly funded and part of the local care continuum, with placement arranged through the provincial assessment system.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 18, 2026

Total Beds
100
Subsidized Beds
100
Operator
Providence Living Society

Languages Spoken

EnglishFrenchSpanishFarsiHindiJapaneseKoreanMandarinCantoneseVietnameseTagalogPunjabiGreek

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$10.55
per resident per day
Complaints (Year)
1
Inspections (Year)
11

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy7.3%
Percent of residents receiving recreation therapy33.6%
Percent of residents receiving occupational therapy6.6%
Percent of residents with a worsened pressure ulcer1.7%
Percent of residents with daily physical restraints7.1%
Percent of residents with falls in the last 30 days12.8%
Percent of residents taking nine or more medications63.9%
Percent of residents with four or more emergency room visits3.1%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis38.8%
Food prepared on-siteSingle: 84Double: 8

Reviews

4.1
15 Google reviews

Central City Lodge receives mixed reviews with significant concerns about resident safety and supervision. While staff are frequently praised as kind and communicative, and some residents show health improvements, a critical incident involving an unsupervised resident wandering Vancouver streets at night raises serious questions about staffing levels and oversight. The facility appears acceptably maintained but reviewers note many residents seem heavily medicated and socially isolated.

Based on Google reviews

Sentiment by Topic

food
3.0
staff
4.5
management
2.0
cleanliness
3.0
overall atmosphere
2.5

What families appreciate

  • +Staff are kind, caring, and exceptionally friendly
  • +Staff available to talk and communicate about concerns
  • +Residents receive medications on time daily
  • +Polite and respectful treatment of residents
  • +Good location with mountain views

Concerns mentioned in reviews

  • -Severe understaffing - staff refused to retrieve lost resident
  • -Inadequate supervision led to resident wandering streets at night
  • -Many residents heavily medicated and appear miserable
  • -Residents lack social engagement with one another
  • -Building is old though acceptably clean

Frequently Mentioned

staff (7)communication (2)resident_safety (2)resident_wellbeing (2)location (1)cleanliness (1)room_amenities (1)medication_management (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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