Brookhaven Care Centre

What families should know

Placement through Interior Health — publicly funded placement

Placement at Brookhaven Care Centre is managed by Interior Health, so families typically work with a home and community care assessor who determines eligibility for publicly funded long-term care and then coordinates admission when a bed becomes available. Brookhaven is an Interior Health–operated long-term care home that also offers specialized geriatric services, a community respite bed, and on-site adult day services, so the campus can support a range of seniors’ needs over time. It is located on Shannon Lake Road in suburban West Kelowna, near Bartley Road, with vehicle access toward Kelowna and Kelowna General Hospital across the lake for higher-level medical care when needed. The area is primarily residential rather than urban, so it may feel quieter and more low-rise than a downtown setting, and families may rely on driving, HandyDART, or local buses more than walking for errands. According to BCSA QuickFacts, Brookhaven operates as a publicly funded long-term care home under the Hospital Act, serving residents who generally need 24-hour personal assistance, medical oversight, and often support for dementia or other complex age-related conditions. BCSA QuickFacts reports that non-urgent community admissions have historically waited an average of about six months, so it is important to ask Interior Health how current waits compare and whether there are any priority pathways for higher-risk situations. When considering this home, families might also pay attention to how the team communicates, how residents with dementia are supported in daily routines, and what role the combined resident and family council plays in shaping care. Ask about current waitlist status, visiting policies, and whether this setting matches your family member’s care needs.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026