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Long-Term CareHealth Authority

Baillie House

11762 Laity St

Maple Ridge, BC V2X5A3

Fraser Health

Contact details available

This facility accepts . Contact your local Health Authority to begin the assessment process.

4.4(10 reviews)Google Maps

Baillie House is a 148-bed long-term care home in Maple Ridge, British Columbia, operated by Fraser Health. The home, opened in 2006, holds Accreditation Canada accreditation, current to June 2027. Translation and interpretation services are available on site. Recreation programming is offered seven days a week and includes music therapy and pet therapy. About half of residents are living with a dementia diagnosis. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Baillie House to ask about the residence itself.

Last verified May 12, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

Baillie House is a publicly funded long-term care home in Fraser Health, so placement generally runs through Fraser Health’s continuing care assessment and bed-offer process rather than private purchase. It is described by Fraser Health as a five-neighbourhood, 148-bed long-term care home, which suggests a larger, multi-neighbourhood setting rather than a small house-style residence. The sources reviewed do not identify a special faith, cultural, or hospital-linked program at this site, so it appears to function as a standard publicly funded long-term care home within the Fraser Health system. It sits on Laity Street in Maple Ridge, a residential area of the city; the source set did not confirm exact transit routes or walkability, so families should verify those details based on where they live and visit from. BC Seniors Advocate Quick Facts confirms the home is a long-term care facility under Fraser Health and provides published context on accreditation and contacts, while the survey results page shows it serves residents and families who are assessing a range of long-term care needs. The facility-specific survey page suggests families and residents are also weighing everyday care quality, management, and whether the home feels like the right fit for ongoing support. Worth checking if the current waitlist, visiting policies, and any recent inspection findings have changed since the published Quick Facts snapshot. Ask Fraser Health how current admissions compare with the published context, and confirm whether this home is the best match for the person’s care level and daily routines.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
148
Subsidized Beds
148
Operator
Fraser Health

Languages Spoken

English

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$9.05
per resident per day
Complaints (Year)
1
Inspections (Year)
3

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.7%
Percent of residents receiving recreation therapy12.6%
Percent of residents receiving occupational therapy0.6%
Percent of residents with a worsened pressure ulcer1.3%
Percent of residents with daily physical restraints1.0%
Percent of residents with falls in the last 30 days11.0%
Percent of residents taking nine or more medications47.4%
Percent of residents with four or more emergency room visits1.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis24.6%
Food prepared on-siteSingle: 116Double: 16

Reviews

4.4
10 Google reviews

Baillie House receives mixed reviews with strong praise for staff kindness and professionalism, particularly around family engagement. However, reviewers consistently cite concerns about the physical facility including poor lighting, inadequate air conditioning, deferred maintenance, limited activities, and food quality. Management effectiveness is questioned by at least one reviewer.

Based on Google reviews

Sentiment by Topic

food
2.0
staff
4.5
activities
2.0
management
2.0
cleanliness
2.0
overall atmosphere
2.0

What families appreciate

  • +Staff were wonderful and accommodating in helping residents connect with family
  • +Very kind and professional staff
  • +Staff helpful with resident communication needs

Concerns mentioned in reviews

  • -Building is very dark inside
  • -Limited activities for residents
  • -Food quality described as hospital-like
  • -Poor air-conditioning in summer, residents need personal cooling devices
  • -Building requires significant maintenance work
  • -Overall poorly managed

Frequently Mentioned

staff (3)facilities_maintenance (2)food (1)activities (1)atmosphere (1)management (1)climate_control (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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