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Long-Term CareHealth Authority

Windermere Care Centre

900 West 12th Avenue

Vancouver, BC V5Z1N3

Vancouver Coastal Health

Contact details available

This facility accepts . Contact your local Health Authority to begin the assessment process.

3.6(9 reviews)Google Maps

Windermere Care Centre is a 209-bed publicly funded long-term care home in Vancouver, BC, operated by Vancouver Coastal Health. The home provides 24-hour nursing care for residents with complex medical and personal care needs. Located across from Vancouver General Hospital, Windermere is a 15-storey home with a large enclosed private garden. The home offers 185 single rooms with large windows and washrooms, weekly religious services, an Asian lunch option, restorative recreation programs, and a wheelchair-accessible bus. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Windermere Care Centre to ask about the residence itself.

Last verified May 11, 2026 · operator website

What families should know

Placement through Vancouver Coastal Health — publicly funded placement

Vancouver Coastal Health manages placement at Windermere Care Centre; families should contact Vancouver Intake at 604-263-7377 for eligibility assessment, as clients must meet Home Health needs including citizenship and residency requirements. This long-term care home provides residential care for adults with complex medical needs unable to live independently at home, including personal care, end-of-life care, meals, nutritional support, social work, and recreational activities. Located in Vancouver's Fairview neighbourhood near Charleson Park, it offers green spaces for outdoor activities and is close to shops, cafes, and bus routes in walkable South Granville. BCSA QuickFacts reports accreditation until November 2027 and notes personal spending accounts are available. Worth checking if Vancouver Coastal Health has current availability, ask about reported admission waits average two months, and known from sources for complaints contact at (604) 737-5474.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
209
Subsidized Beds
209
Operator
Vancouver Coastal Health

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

RomanianGermanArabicJapaneseItalianPolishUkrainianGreekEnglishCantoneseMandarinFijianHindiSpanishAmharicVietnameseTagalogIndonesianDutchTonganFrenchFarsiKoreanMalayPortuguesePunjabiRussian

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$11.63
per resident per day
Complaints (Year)
0
Inspections (Year)
5

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy22.3%
Percent of residents receiving recreation therapy69.4%
Percent of residents receiving occupational therapy2.3%
Percent of residents with a worsened pressure ulcer2.1%
Percent of residents with daily physical restraints9.2%
Percent of residents with falls in the last 30 days13.1%
Percent of residents taking nine or more medications42.3%
Percent of residents with four or more emergency room visits1.4%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis24.4%
Food prepared on-siteSingle: 167Double: 21

Reviews

This facility doesn't have enough reviews yet for a detailed breakdown. As more families share their experiences, we'll add a summary here.

3.6Google Rating (9 reviews)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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