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Long-Term CareFor-ProfitSubsidized

Willingdon Care Centre

4435 Grange St

Burnaby, BC V5H1P4

Fraser Health

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This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.

3.6
10 reviews
Google Maps

Willingdon Care Centre is a long-term care facility in Burnaby, BC with 95 beds, operated by Willingdon Care Centre Ltd.. The facility provides 3.36 funded direct care hours per resident day. It has a 3.6 out of 5 Google rating based on 10 reviews.

Operator
Willingdon Care Centre Ltd.

Care Types

long term care

Languages Spoken

EnglishCantoneseTagalogHindiPunjabiTamil

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.

Reviews

3.6
10 Google reviews

Willingdon Care Centre receives mixed reviews with strong praise for staff kindness and activities but serious complaints about physical conditions. Reviewers cite overcrowded four-bed rooms, inadequate bathroom facilities, poor food quality, and insufficient storage space as major concerns. The facility's for-profit model and aging building infrastructure are criticized, though some families appreciate the staff's dedication and social programming despite these environmental limitations.

Sentiment by Topic

food
1.5
staff
4.5
activities
4.0
management
1.5
cleanliness
2.0
overall atmosphere
2.5

What families appreciate

  • +Staff members are caring, friendly, and show genuine concern for residents
  • +Regular activities including music, singing, and entertainment events
  • +Mixed socialization model benefits residents with varying cognitive abilities
  • +Beautiful courtyard with festivals and outdoor activities
  • +Staff decorate facility to create homey atmosphere

Common concerns

  • -Four beds in small rooms designed for two, creating overcrowded living conditions
  • -Food budget of less than $10 per day with poor quality meals
  • -Inadequate bathroom facilities with poor lighting and no sink in bathroom
  • -Severe lack of storage and personal space for resident belongings and TV
  • -For-profit model prioritizes revenue over resident comfort and dignity

Frequently Mentioned

staff (5)room_conditions (3)activities (2)covid_care (2)building_age (2)food_quality (2)storage_space (2)bathroom_facilities (2)management_practices (2)socialization (1)

Recent Reviews

Sharon1 month ago

My 98 year old Mother was offered a BED in this facility after leaving the hospital. Fraser Health offered to place my Mom in a 24/7 support program to get her out of the hospital. I agreed hoping Fraser Health would find a decent, reasonably nice facility for my Mom. Yes, Fraser Health was there ...

Lana Liddle1 year ago

This care centre is in a very old building however the staff decorates it very well on all occasions to make it as homey as possible. The minute you walk into the place there are the offices and nurse station and you are greeted with friendly staff. The residence are all on one floor including all i...

Pop Corn2 years ago
Allison Siemens2 years ago

It’s the worst place for senior people to live👎 …

erika siu3 years ago

Although the care home building is a bit old but I really appreciate all the staffs there. I am glad that my mom got good caring! Thank you!

Brigitte4 years ago

My mother was the first to succumb from Covid here. She chose to come to WCC 3 years ago herself because of the care that had been provided to her husband while he was there. I have nothing but good things to say for the staff and the loving care that she received here throughout her stay and at the...

Emily Solorzano4 years ago

Thank you to the recreational staff and all the care team for all their hard work throughout COVID 19.

Sue M STORMY8 years ago

All 4 bed rooms with no bathrooms. The food is TERRIBLE and does not even come close to what it should be. Profit is the first priority for these owners.

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

Location

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Contact

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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last verified: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.