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Long-Term CareFor-Profit

Willingdon Care Centre

4435 Grange St

Burnaby, BC V5H1P4

Fraser Health

Contact details available

This facility accepts . Contact your local Health Authority to begin the assessment process.

3.6(10 reviews)Google Maps

Willingdon Care Centre is a 95-bed long-term care facility in Burnaby, operated by Willingdon Care Centre Ltd. The facility is licensed under the Hospital Act and operates under contract with Fraser Health. Willingdon provides individualized care with a focus on end-of-life support in a nurturing environment. Separate Resident and Family Councils support family involvement in home governance. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Willingdon Care Centre to ask about the residence itself.

Last verified May 11, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

Fraser Health manages placement at Willingdon Care Centre, with admission following their priority access system where BCSA QuickFacts reports average waits of about one month. This long-term care home offers 24-hour individualized care including end-of-life support in a nurturing environment, featuring specialized units for varying cognitive and physical needs but no specific cultural or faith focus. Nestled in a peaceful Burnaby residential neighbourhood near Central Park, it provides scenic green spaces and proximity to Burnaby Hospital. It serves seniors needing complex care with an interdisciplinary team of nurses, care aides, and rehabilitation specialists. Families should verify current availability, waitlist status, visiting policies, and inspection history including noted deficiencies in care and supervision; worth checking if the care units align with specific needs.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
95
Subsidized Beds
95
Operator
Willingdon Care Centre Ltd.

Languages Spoken

EnglishCantoneseTagalogHindiPunjabiTamil

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$9.28
per resident per day
Complaints (Year)
1
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy49.7%
Percent of residents receiving recreation therapy84.5%
Percent of residents receiving occupational therapy0.3%
Percent of residents with a worsened pressure ulcer1.4%
Percent of residents with daily physical restraints6.1%
Percent of residents with falls in the last 30 days10.4%
Percent of residents taking nine or more medications39.6%
Percent of residents with four or more emergency room visits2.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis22.5%
Food prepared on-siteSingle: 9Double: 23

Reviews

3.6
10 Google reviews

Willingdon Care Centre receives mixed reviews with strong praise for staff kindness and activities but serious complaints about physical conditions. Reviewers cite overcrowded four-bed rooms, inadequate bathroom facilities, poor food quality, and insufficient storage space as major concerns. The facility's for-profit model and aging building infrastructure are criticized, though some families appreciate the staff's dedication and social programming despite these environmental limitations.

Based on Google reviews

Sentiment by Topic

food
1.5
staff
4.5
activities
4.0
management
1.5
cleanliness
2.0
overall atmosphere
2.5

What families appreciate

  • +Staff members are caring, friendly, and show genuine concern for residents
  • +Regular activities including music, singing, and entertainment events
  • +Mixed socialization model benefits residents with varying cognitive abilities
  • +Beautiful courtyard with festivals and outdoor activities
  • +Staff decorate facility to create homey atmosphere

Concerns mentioned in reviews

  • -Four beds in small rooms designed for two, creating overcrowded living conditions
  • -Food budget of less than $10 per day with poor quality meals
  • -Inadequate bathroom facilities with poor lighting and no sink in bathroom
  • -Severe lack of storage and personal space for resident belongings and TV
  • -For-profit model prioritizes revenue over resident comfort and dignity

Frequently Mentioned

staff (5)room_conditions (3)activities (2)covid_care (2)building_age (2)food_quality (2)storage_space (2)bathroom_facilities (2)management_practices (2)socialization (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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