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West Shore Lodge

1828 Island Highway

Colwood, BC V9B 1J2

Vancouver Island Health

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This is a private-pay provider. You pay directly without a government referral or assessment.

3.6
12 reviews
Google Maps

West Shore Lodge is an assisted living facility in Victoria, BC, operated by West Shore Lodge Ltd.. It has a 3.6 out of 5 Google rating based on 12 reviews

Operator
West Shore Lodge Ltd.

Languages Spoken

English

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCCPA Member
BC Care Providers Association member
BCSLA Member
BC Senior Living Association member

Services

Independent Living for Rent

Reviews

3.6
12 Google reviews

West Shore Lodge receives strong praise for staff attentiveness, quality meals, and social activities, with multiple reviewers highlighting compassionate end-of-life care and family support. However, one recent review documents significant issues with maintenance responsiveness and facility handling of a water damage incident, including a 5-week repair delay and requests for elderly family members to assist with moving resident belongings.

Based on Google reviews

Sentiment by Topic

food
4.6
staff
4.8
activities
4.5
management
4.7
cleanliness
2.5
overall atmosphere
4.7

What families appreciate

  • +Staff checked on residents if they missed meals and brought food to their rooms
  • +Management handled end-of-life situations and family support with exceptional care
  • +Welcoming to visiting family members during difficult times
  • +Well-maintained facility with good security protocols
  • +Strong social interaction opportunities with games and activities

Concerns mentioned in reviews

  • -Suite repairs took 5 weeks with no completion despite initial promises
  • -Facility suggested elderly resident check into off-site hotel due to water damage
  • -Carpet was stained and in poor condition for 9 years before replacement
  • -Facility requested family member to pack and move resident's belongings despite being elderly and caring for spouse with injury

Frequently Mentioned

staff (6)food (5)management (5)care_quality (5)activities (4)room_conditions (2)facility_maintenance (2)location (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, SeniorCareAccess.com.

Last verified: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.