What type of care does Village at Mill Creek offer?

Village at Mill Creek is a Long-Term Care facility offering long term care, dementia care in Kelowna, BC.

How much does Village at Mill Creek cost per month?

Village at Mill Creek offers 82 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is Village at Mill Creek rated?

Village at Mill Creek has a 4.5 out of 5 star rating based on 13 Google Reviews.

Where is Village at Mill Creek located?

Village at Mill Creek is located at 1450 Sutherland Avenue, Kelowna, BC V1Y5Y5, within the Interior Health region.

What is the bed capacity at Village at Mill Creek?

Village at Mill Creek has 96 beds, including 82 subsidized beds.

Which health authority oversees Village at Mill Creek?

Village at Mill Creek is overseen by Interior Health in British Columbia.

What care specializations does Village at Mill Creek have?

According to BC Seniors Advocate, Village at Mill Creek offers dementia and memory care. Village at Mill Creek provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareNon-Profit

Village at Mill Creek

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

1450 Sutherland Avenue

Kelowna, BC V1Y5Y5

Interior Health

Contact details available

This facility offers both and spaces. Availability varies.

4.5(13 reviews)

Village at Mill Creek is a 96-bed long-term care home in Kelowna, BC, operated by Baptist Housing. The home is a faith-based non-profit organization, offering 82 publicly funded and 14 private-pay beds. The home is part of a campus that includes assisted living and independent living, set along Mill Creek with gardens, a creekside patio, salon, library, and coffee bistro. Chaplains are an integral part of community life, with spiritual care available to all residents. Staff speak multiple languages. Village at Mill Creek offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Village at Mill Creek directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Interior Health — publicly funded placement

Village at Mill Creek is a long-term care home operated by Baptist Housing (a not-for-profit) within Interior Health's jurisdiction in Kelowna. Admission to publicly funded beds is managed through Interior Health's Home & Community Care Office (1-800-707-8550 or local Kelowna office 250-980-1400); BCSA QuickFacts reports admission waits for the assisted living component average 378 days. The facility is known for its integrated campus model, offering independent living, assisted living, and long-term care on one site, with a Christian mission emphasizing holistic care and community engagement. Located in central Kelowna on syilx Nation territory, the facility sits minutes from shopping, medical services, and restaurants, with direct access to Kelowna City Transit at its front door. The long-term care home serves seniors requiring 24-hour residential care with a combined Resident & Family Council and multilingual staff (English, Filipino, French, German). Worth checking if the facility has current publicly funded bed availability, and ask about inspection history and accreditation status (long-term care accreditation expires 2027) directly with Interior Health.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds

Subsidized Beds

Operator

Baptist Housing

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

n/a

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$14.32

per resident per day

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%

Percent of residents receiving recreation therapy43.0%

Percent of residents receiving occupational therapy18.8%

Percent of residents with a worsened pressure ulcer2.2%

Percent of residents with daily physical restraints0.0%

Percent of residents with falls in the last 30 days15.1%

Percent of residents taking nine or more medications53.6%

Percent of residents with four or more emergency room visits1.8%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis36.9%

Food prepared on-siteSingle: 96Double: 0

Reviews

4.5

13 Google reviews

Village at Mill Creek receives consistently high ratings for staff care and compassionate support, with reviewers highlighting quick emergency response and genuine concern for resident wellbeing. One complaint addresses environmental concerns regarding lack of designated smoking areas. Most reviews indicate positive resident outcomes and family satisfaction with the facility.

Based on Google reviews

Sentiment by Topic

food

4.0

staff

4.8

overall atmosphere

4.8

What families appreciate

+Staff provided quick response and extra care when resident had a serious fall on move-in day
+Nightly checks and monitoring to ensure resident safety and recovery
+Staff genuinely care about residents and their wellbeing
+Smooth transition experience for new residents
+Positive impact on resident health and happiness

Concerns mentioned in reviews

-Residents not provided with designated smoking area, resulting in cigarette butts being discarded into the creek

Frequently Mentioned

staff_care (5)resident_transition (2)smoking_area (1)emergency_response (1)environmental_concern (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.