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Long-Term CareNon-Profit

Villa Cathay Care Home

970 Union Street

Vancouver, BC V6A3V1

Vancouver Coastal Health

Contact details available

This facility offers both and spaces. Availability varies.

3.9(18 reviews)Google Maps

Villa Cathay Care Home is a 173-bed long-term care home in Vancouver, BC, operated by the Villa Cathay Care Home Society. The home includes both publicly funded and private-pay beds and provides 24-hour nursing care for residents with complex medical and personal care needs. Established in 1978, the home offers culturally focused care for Chinese seniors in Vancouver's Strathcona neighbourhood. Residents live in single private rooms with private washrooms. The site displays an Accreditation Canada Exemplary Standing badge. Villa Cathay Care Home offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Villa Cathay Care Home directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Vancouver Coastal Health — publicly funded placement

Vancouver Coastal Health manages placement at Villa Cathay Care Home, a long-term care home where families navigate public admission pathways with BCSA QuickFacts reporting all admission waits averaging 96 days. This facility is known for its culturally focused care serving Chinese seniors since 1978, with multilingual staff supporting diverse needs in a dedicated community environment. Located in Vancouver's Strathcona Chinatown on the traditional territories of Musqueam, Tsleil-Waututh, and Squamish peoples, it offers a neighbourhood rooted in cultural heritage. It serves long-term care residents with publicly funded options predominant. Ask about availability and waitlist status with Vancouver Coastal Health, confirm cultural and language supports, and review recent inspection history.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
173
Subsidized Beds
168
Operator
Villa Cathay Care Home Society

Languages Spoken

EnglishCantoneseMandarinPortugueseTagalogKoreanJapaneseHindi

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$10.95
per resident per day
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy20.5%
Percent of residents receiving recreation therapy76.2%
Percent of residents receiving occupational therapy12.1%
Percent of residents with a worsened pressure ulcer1.2%
Percent of residents with daily physical restraints28.1%
Percent of residents with falls in the last 30 days9.5%
Percent of residents taking nine or more medications56.4%
Percent of residents with four or more emergency room visits1.4%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis22.8%
Food prepared on-siteSingle: 173Double: 0

Reviews

3.9
18 Google reviews

Villa Cathay Care Home receives mixed reviews with consistent praise for frontline staff who provide culturally sensitive care and organize activities, but serious concerns about management quality, organization, and adequacy of care provision. Multiple reviewers report problems with neglect and poor oversight despite frontline staff efforts.

Based on Google reviews

Sentiment by Topic

staff
4.0
activities
5.0
management
1.0
overall atmosphere
3.0

What families appreciate

  • +Caring frontline staff who support residents who don't speak English as primary language
  • +Friendly staff members
  • +Newly built residence building
  • +Cultural activities including guqin performances for Double Ninth Festival
  • +Peaceful and harmonious living environment

Concerns mentioned in reviews

  • -Horrible upper management
  • -Insensitive and uncaring management
  • -Completely neglectful care
  • -Loved ones not cared for properly
  • -Completely unorganized in rules and regulations

Frequently Mentioned

staff (3)facilities (2)management (2)care_quality (2)activities (1)

Languages Mentioned

English

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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