Veterans Memorial Lodge
4579 Chatterton Way
Saanich, BC V8X4Y7
Vancouver Island Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Veterans Memorial Lodge is a long-term care facility in Victoria, BC with 225 beds, operated by Broadmead Care Society. The facility provides 3.36 funded direct care hours per resident day. It has a 4.5 out of 5 Google rating based on 10 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Reviewers consistently praise the friendly and compassionate staff at Veterans Memorial Lodge, with family members noting effective communication about resident concerns. Visitors appreciate the welcoming atmosphere and on-site coffee shop. All reviews are positive, though limited detail is provided about specific care services, activities, or facilities.
Sentiment by Topic
What families appreciate
- +Staff are friendly, warm, caring and compassionate
- +Coffee shop at entrance is a welcoming gathering space
- +Quick communication from staff about resident concerns
- +Inviting environment with great vibe
- +Suitable for both respite and long-term care
Frequently Mentioned
Recent Reviews
I love my visits to the lodge and find it so inviting . The coffee shop at the entrance is a wonderful place to sit and chat and much appreciated by me and gentleman I’m companion for.. It certainly has a great vibe and the staff are friendly and warm.. Thank you Jeannie Pomeroy
Owner response
Response from the owner a year agoThank you, Jean. We're so glad you're enjoying Rudi's Cafe, and thank you for all you do to add to the warm and inviting atmosphere!
My mother has just moved into here. So far, it seems pretty good. The staff is very nice.
My Dad is a resident of Broadmead and I cannot say enough about the excellent care he has received. The staff are caring, compassionate and quick to communicate if there's a concern. I would have no problem highly recommending this lodge.
Best place to take your family member for respite or care!
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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