Veterans Memorial Lodge
4579 Chatterton Way
Saanich, BC V8X4Y7
Island Health
This facility accepts . Contact your local Health Authority to begin the assessment process.
Veterans Memorial Lodge is a 225-bed publicly funded long-term care home in Saanich, BC, operated by Broadmead Care Society. The home provides 24-hour nursing care for residents with complex medical and personal care needs. 115 beds are designated as priority access for eligible veterans, with eligibility determined by Veterans Affairs Canada. The home is organized into nine lodges housing 14 to 45 residents each, with a chapel, creative arts room with courtyard, library, and music therapy program. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Veterans Memorial Lodge to ask about the residence itself.
Last verified May 11, 2026 · operator website
What families should know
Placement through Island Health — publicly funded placement
Vancouver Island Health manages placement for publicly funded long-term care at Veterans Memorial Lodge; families should contact a local Community Health Services office for assessment rather than the operator directly. This long-term care home is known for its 115 priority beds for eligible Veterans through Veterans Affairs Canada, alongside general senior care in a campus of nine lodges with air-conditioned spaces, dining areas, and secure outdoor gardens. Located in the pleasant Broadmead neighbourhood of Saanich, Victoria, it offers public transit access and walkability to Broadmead Village shopping, parks, and banks. BCSA QuickFacts reports average admission waits of 204 days overall, with multilingual staff supporting diverse needs on Lekwungen, Songhees, and Esquimalt Nations territory. Worth checking if eligible for Veterans priority beds via Veterans Affairs Canada, ask about current waitlist status with Vancouver Island Health, and known from sources to have Family Council.
Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026
Also on this campus
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Reviewers consistently praise the friendly and compassionate staff at Veterans Memorial Lodge, with family members noting effective communication about resident concerns. Visitors appreciate the welcoming atmosphere and on-site coffee shop. All reviews are positive, though limited detail is provided about specific care services, activities, or facilities.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Staff are friendly, warm, caring and compassionate
- +Coffee shop at entrance is a welcoming gathering space
- +Quick communication from staff about resident concerns
- +Inviting environment with great vibe
- +Suitable for both respite and long-term care
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.