The Residence at Morgan Heights
15955 - 27th Avenue
Surrey, BC V3Z 3W3
Fraser Health
This is a . You pay directly without a government referral or assessment.
The Residence at Morgan Heights is a private-pay assisted living and long-term care community in Surrey, BC. Operated by Morgan Heights Care Ltd., it offers housing and support services for older adults who need help with daily activities. The community is part of the Fraser Health region and is not listed among publicly subsidized assisted living sites. Access and service arrangements are handled directly with the operator. The facility offers both assisted living and long-term care services. Contact The Residence at Morgan Heights directly to ask about private-pay availability, suite options, services, and the move-in process.
Last verified May 18, 2026 · operator website
How the residence describes life there
The Residence at Morgan Heights is a private-pay assisted living community in Surrey’s Morgan Heights area, offering a residential setting for older adults who need help with daily activities. Residents can expect support services alongside shared community spaces and day-to-day routines centered on meals, social connection, and access to assistance as needs change. The community also sits within the Fraser Health region, which can be useful context for families comparing assisted living options in the area.
Based on publicly available operator, health authority, or development materials · Last reviewed May 18, 2026
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Reviews
The Residence at Morgan Heights receives consistently high praise for staff compassion, cleanliness, and recreational activities, with families reporting residents feel valued as individuals. However, serious concerns exist about medical care quality and medication management, with some reviews describing dangerous neglect leading to hospitalization. The facility appears to excel in basic residential care but has significant gaps in medical oversight for dependent residents.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Staff know residents by name and treat them as individuals, not just patients
- +Practical care systems like coordinating laundry with bath days to prevent lost items
- +Compassionate care for dementia patients including ensuring attendance at social activities
- +Clean facilities with no odors reported in most reviews
- +Variety of recreational activities including musical performances, holiday celebrations, and games
Concerns mentioned in reviews
- -Medication management failures including medication left out and lack of hydration monitoring
- -Inadequate medical care for disabled or bedridden residents
- -Poor room conditions described as jail-like with bathroom odors
- -Neglect during hospitalization periods with two-day gaps in care
- -Management quality issues with insufficient oversight
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Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
Location
This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory), SeniorCareAccess.com.
Listing reviewed Feb 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.