The Priory

What families should know

Placement through Island Health — publicly funded placement

Placement at The Priory is managed by Island Health, so families start by contacting Island Health’s Community Health Services or Community Access Line for an assessment and, if eligible, placement into publicly funded long-term care rather than applying directly to the home. The Priory is an Island Health–operated complex care home made up of the Hiscock and Heritage Woods long-term care buildings, and is known primarily as a publicly funded long-term care home rather than a private-pay residence. It sits on Goldstream Avenue in Langford’s West Shore area of Greater Victoria, in a suburban corridor with other homes and services, and is directly served by BC Transit route #50 for bus access between Langford and downtown Victoria. For many residents, life here centres on 24-hour support with daily activities, medical monitoring, and social or therapeutic programs typical of a complex care home, and many residents are older adults with significant physical needs and varying levels of dementia. BC Seniors Advocate QuickFacts reports that The Priory operates under the Hospital Act and notes long average waits for admission, highlighting that it serves a high-demand population. Families considering this home should ask Island Health how current wait times compare to the BCSA-reported averages, what specific dementia or behaviour-support programs are available, and how units are organized by care needs. Ask about visiting policies, how the combined Resident & Family Council functions, and what recent licensing or quality reviews have shown about the home’s care environment.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026