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Long-Term CareFor-ProfitSubsidizedPrivate

The Mayfair

33433 Marshall Road

Abbotsford, BC V2S1K8

Fraser Health

CareCompare Verified

This facility offers both government-subsidized and private-pay spaces. Availability varies.

The Mayfair is a long-term care facility in Abbotsford, BC with 84 beds, operated by The Care Group. The facility provides 3.36 funded direct care hours per resident day. It has a 4.5 out of 5 Google rating based on 23 reviews.

Total Beds
84
Subsidized Beds
70
Operator
The Care Group

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishTagalogGermanPunjabi

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$9.70
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,011
client rate
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.3%
Percent of residents receiving recreation therapy10.2%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer0.7%
Percent of residents with daily physical restraints6.1%
Percent of residents with falls in the last 30 days10.6%
Percent of residents taking nine or more medications44.1%
Percent of residents with four or more emergency room visits1.1%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis19.0%
Food prepared on-siteSingle: 80Double: 2

Reviews

4.5
23 Google reviews

The Mayfair receives consistently high praise from families for staff attentiveness, cleanliness, and quality care delivery. Reviewers particularly appreciate the personalized attention residents receive and the facility's organized activities. Minor suggestions for improvement include adding more colour to the interior decor and implementing better visitor check-in procedures.

Sentiment by Topic

food
4.0
staff
4.9
activities
4.5
management
4.8
cleanliness
4.8
overall atmosphere
4.7

What families appreciate

  • +Staff members show genuine care and take time to chat with residents and families
  • +Residents are kept well-dressed and groomed, appearing healthy and cared for
  • +Facility is clean, bright and welcoming throughout
  • +Recreation and activities staff make consistent effort to enrich daily life
  • +Management maintains open-door policy and listens to families' concerns

Common concerns

  • -Lack of colour on walls and inside the building
  • -No sign-in book in lower lobby for visitor management

Frequently Mentioned

staff_professionalism (9)comfort_care (7)cleanliness (4)facility_environment (3)activities_entertainment (3)management_communication (3)food_meals (2)resident_appearance (2)

Recent Reviews

Rose Marie Siah2 months ago

I feel better because my younger brother JoJo is being well cared for now and looking good

Vicky Ramsay4 months ago

We give 4.5 stars. My mother in law was at The Mayfair for almost 8 months. From the time she entered The Mayfair until the day she passed she was treated with respect and kindness. They took great care in making her comfortable and whenever we came she was always dressed well and look good. A spec...

Owner response

Response from the owner a month agoThank you for this kind review.

Wendy Kyczynski5 months ago

The Mayfair is a shining light at the end of the road. The staff, the care aids, the lovely staff in the kitchen and of course one of the most important the recreation staff who only try to make each day a better one. I always hoped my Dad could be in a wonderful long term care home and my dream cam...

Owner response

Response from the owner a month agoThanks so much Wendy!

rose blagdon6 months ago

This is an absolute wonderful wonderful place The needs are being met the staff is fantastic If I could give it a 10 I would give it a 10 this is a really really great place Millie

Owner response

Response from the owner a month agoThank you Rose!

Allison Wright1 year ago

Care, compassion, informative, safety , friendly, clean , good meals , skilled , great staff ! Mom has adjusted well to The Mayfair and we are happy 😃 THANK YOU ! …

Owner response

Response from the owner a month agoThanks so much :-)

Trenton Tru1 year ago

Good quality care in a comfortable and safe living environment. Good quality care, kind staff members, comfortable setting, variety of activities. The parties with music and dancing are very much enjoyed and appreciated.

Owner response

Response from the owner a year agoThanks for your review :-)

David David1 year ago

Staff is great, events are good, I think they need a sign in book in the lower lobby. The staff almost always have my mom ready for me to take out for lunch on Sundays. Although a few times i got there late and had to take her out of the lunch room. lol

Owner response

Response from the owner a month agoThanks so much!

Freddie Tripp1 year ago

Friendly staff, respond promptly when we make a request. Facility appears clean and tidy. We feel Mayfair is committed to continuous ongoing improvement.

Owner response

Response from the owner a month agoThanks so much. We are definitely focussed on getting better every day. Our residents deserve it!

Janet Harris1 year ago

My husband Wayne passed away on September 18th of this year. For the two years he was there, I have good things to say about his care. Everyone kept me well informed as to what he needed and when. I miss my husband as well as the staff at The Mayfair.

Owner response

Response from the owner a month agoThank you for this kind review. We hope that you are well. Come back for a visit soon.

Remedios Rosales1 year ago

Response from the owner

Owner response

Response from the owner a year agoThank you for your kind review!

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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Contact

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