What type of care does The Madison Care Centre offer?

The Madison Care Centre is a Long-Term Care facility offering long term care, dementia care in Coquitlam, BC.

How much does The Madison Care Centre cost per month?

The Madison Care Centre offers 111 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is The Madison Care Centre rated?

The Madison Care Centre has a 4.6 out of 5 star rating based on 17 Google Reviews.

Where is The Madison Care Centre located?

The Madison Care Centre is located at 1399 Foster Avenue, Coquitlam, BC V3J2N1, within the Fraser Health region.

What is the bed capacity at The Madison Care Centre?

The Madison Care Centre has 137 beds, including 111 subsidized beds.

Which health authority oversees The Madison Care Centre?

The Madison Care Centre is overseen by Fraser Health in British Columbia.

What care specializations does The Madison Care Centre have?

According to BC Seniors Advocate, The Madison Care Centre offers dementia and memory care. The Madison Care Centre provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareFor-Profit

The Madison Care Centre

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

1399 Foster Avenue

Coquitlam, BC V3J2N1

Fraser Health

Contact details available

This facility offers both and spaces. Availability varies.

4.6(17 reviews)

The Madison Care Centre is a 137-bed long-term care home in Coquitlam, BC, operated by The Care Group. Opened in 2008 and licensed under the Hospital Act, the home is located steps from Como Lake and holds Accreditation Canada accreditation valid through 2027. The home offers 119 single-occupancy and 9 double-occupancy rooms. Programming includes music therapy, art classes, and community events. A registered dietitian and professional chef prepare seasonal menus; staff speak Tagalog, Romanian, Spanish, Russian, Punjabi, Mandarin, and Cantonese. The Madison Care Centre offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact The Madison Care Centre directly.

Last verified May 12, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

The Madison describes a Coquitlam care centre near Como Lake with landscaped gardens, patios, music therapy, art classes, horticultural activities, pet visits, spiritual services and seasonal meals planned with a dietitian and chef.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds

137

Subsidized Beds

111

Operator

The Care Group

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

TagalogRomanianSpanishRussianEnglishPunjabiMandarinCantonese

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$12.14

per resident per day

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy4.8%

Percent of residents receiving recreation therapy10.9%

Percent of residents receiving occupational therapy1.3%

Percent of residents with a worsened pressure ulcer4.0%

Percent of residents with daily physical restraints4.6%

Percent of residents with falls in the last 30 days14.1%

Percent of residents taking nine or more medications45.0%

Percent of residents with four or more emergency room visits0.0%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis26.1%

Food prepared on-siteSingle: 119Double: 9

Reviews

4.6

17 Google reviews

Madison Care Centre receives highly polarized reviews. Most reviewers praise specific staff members, cleanliness, and recreational activities, while one detailed complaint describes inconsistent care quality, staff inattentiveness, ignored requests for resident assistance, and dignity concerns. The facility appears to have standout dedicated staff but faces challenges with consistency in care delivery and supervision across the facility.

Based on Google reviews

Sentiment by Topic

staff

3.5

activities

4.5

management

2.5

cleanliness

4.5

overall atmosphere

3.0

What families appreciate

+Head nurses Debbie, Penny, and Sherri demonstrate professionalism and genuine care
+Recreation department is wonderful with special events, performances, movie nights, trivia and karaoke
+Bed linen is always clean and fresh
+Community activity leader Janette is outstanding and invested in residents' well-being
+Staff encourage residents to participate in events and socialize with other residents

Concerns mentioned in reviews

-Staff standing around idle, talking about non-work topics instead of engaging with residents
-Repeated requests to help residents move from wheelchairs are ignored or dismissed
-Resident found without proper clothing (no bra, only pajama top), failing to maintain dignity
-Some cleaning staff appear self-involved and not showing due care for residents
-Residents appear bored, disengaged, and neglected despite higher facility costs

Frequently Mentioned

staff_professionalism (9)resident_care_quality (8)cleanliness (5)facility_atmosphere (3)activities_and_recreation (3)dignity_and_safety (2)management_responsiveness (2)communication (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.