The Kiwanis Pavilion
3034 Cedar Hill Road
Saanich, BC V8T3J3
Vancouver Island Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
The Kiwanis Pavilion is a long-term care facility in Victoria, BC with 122 beds, operated by Oak Bay Kiwanis Health Care Society. The facility provides 3.36 funded direct care hours per resident day. It has a 4.7 out of 5 Google rating based on 40 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Reviews reveal a significant split between frontline staff, who are consistently praised for kindness and support, and management oversight, which appears inadequate. One detailed account documents serious neglect including pressure sore development and excessive medication. Most recent positive reviews praise staff dedication, but the severity of care quality concerns raised in the 1-star review warrant attention.
Sentiment by Topic
What families appreciate
- +Aids and nurses described as absolutely fabulous
- +Staff are incredibly kind and lovingly supportive
- +Staff demonstrate exceptional dedication to residents
Common concerns
- -Resident was highly medicated without clear justification
- -Bone-deep bedsore from prolonged immobilization indicating neglect
- -Resident left in dimly lit room for long periods alone
- -Management/higher-level administration not meeting standards
- -Lack of adequate supervision and care protocols
Frequently Mentioned
Recent Reviews
My grandmother ended up in this facility and was badly neglected by staff. When I was doing my practicum at the Kiwanis pavilion through Camosun College, I went to visit her and she was highly medicated and had a large bone-deep bedsore in her tailbone, bedridden in a dimly lit room for long periods...
Absolutely lovely place
The aids and nurses at Kiwanis are absolutely fabulous! As for the higher up bosses, not so much.
I have nothing but the utmost respect and admiration for everyone that works in this facility. They’re incredibly kind and are so lovingly supportive of our loved ones. It’s guaranteed they can never be paid what they’re worth.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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