What type of care does Westsyde Landing offer?

Westsyde Landing is a Long-Term Care facility offering long term care, dementia care in Kamloops, BC.

How much does Westsyde Landing cost per month?

Westsyde Landing offers 146 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is Westsyde Landing rated?

Westsyde Landing has a 2.9 out of 5 star rating based on 37 Google Reviews.

Where is Westsyde Landing located?

Westsyde Landing is located at 3255 Overlander Drive, Kamloops, BC V2B0A5, within the Interior Health region.

What is the bed capacity at Westsyde Landing?

Westsyde Landing has 162 beds, including 146 subsidized beds.

What amenities does Westsyde Landing offer?

Westsyde Landing offers Activity Areas, Beauty Salon / Spa, Common Room, Exercise Wellness Room, Lounges and 2 more amenities.

Which health authority oversees Westsyde Landing?

Westsyde Landing is overseen by Interior Health in British Columbia.

What care specializations does Westsyde Landing have?

According to BC Seniors Advocate, Westsyde Landing offers dementia and memory care. Westsyde Landing provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareFor-Profit

Westsyde Landing

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

3255 Overlander Drive

Kamloops, BC V2B0A5

Interior Health

This facility offers both and spaces. Availability varies.

2.9(37 reviews)

The Hamlets at Westsyde is a long-term care home in Kamloops operated by Optima Living. It provides long-term care in a mixed model with both publicly funded and private-pay beds. Residents have access to 24-hour nursing care, help with daily activities, meals, recreation programs, and supports for residents living with dementia within the scope of long-term care services. Publicly funded access is coordinated through Interior Health for eligible clients, while some private-pay beds are arranged directly with the operator. Families can confirm current availability and access pathways with the health authority or the residence.

Last verified May 18, 2026 · operator website

What families should know

Placement through Interior Health — publicly funded placement

The Hamlets at Westsyde adds secured landscaped gardens with trails and fountains, verandas and patios, a multipurpose room with pool table, shuffleboard and arcade games, plus tai chi, baking club, music therapy and intergenerational programs.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds

162

Subsidized Beds

146

Operator

Optima Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishPunjabi

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$13.21

per resident per day

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.2%

Percent of residents receiving recreation therapy0.0%

Percent of residents receiving occupational therapy0.0%

Percent of residents with a worsened pressure ulcer2.4%

Percent of residents with daily physical restraints0.7%

Percent of residents with falls in the last 30 days15.6%

Percent of residents taking nine or more medications42.1%

Percent of residents with four or more emergency room visits3.2%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis27.2%

Food prepared on-siteSingle: 158Double: 2

Reviews

2.9

37 Google reviews

The Hamlets at Westsyde receives mixed reviews with strong praise for frontline staff compassion during move-in and medical care for complex residents, but severe criticism of management practices, administrative failures including financial mishandling of deceased residents' funds, facility cleanliness in extended care, food quality, and discriminatory admission decisions. Recent facility upgrades in painting and flooring are noted positively.

Based on Google reviews

Sentiment by Topic

food

2.0

staff

3.5

activities

4.5

management

1.5

cleanliness

2.0

overall atmosphere

3.0

What families appreciate

+Staff went above and beyond during move-in process and allowed residents to decide at their own pace
+Medical needs are addressed promptly and staff are very supportive for complex care residents
+Strong departmental communication and collective leadership
+Friendly and chatty residents
+Excellent activity department

Concerns mentioned in reviews

-Poor food quality and preparation
-Extended care section of facility is extremely dirty
-Management rejected applicants after lengthy application process and wasted doctors' time
-Age discrimination: refused 42-year-old applicant claiming he was 'too young'
-Administrative failures: continued charging after resident death, poor communication about deceased residents, refusal to return comfort funds

Frequently Mentioned

staff (7)management/administration (6)move-in process (3)facility upgrades (3)activities (2)food quality (2)medical care (2)admission process (2)financial handling (2)facility cleanliness (2)post-death communication (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.