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Long-Term CareFor-Profit

The Hamlets at Penticton

103 Duncan Ave West

Penticton, BC V2A2Y3

Interior Health

Contact details available

This facility offers both and spaces. Availability varies.

4.6(20 reviews)Google Maps

The Hamlets at Penticton is a 98-bed long-term care home in Penticton, British Columbia, operated by Optima Living. The home holds CARF Gold Seal accreditation, current to October 2027. Suite types include studios and one-bedroom and two-bedroom options with secured walking paths and outdoor gardens. Staff speak ten languages, including English, French, Japanese, Filipino, Punjabi, Mandarin, and Cantonese. More than half of residents are living with a dementia diagnosis. The Hamlets at Penticton offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact The Hamlets at Penticton directly.

Last verified May 12, 2026 · operator website

What families should know

Placement through Interior Health — publicly funded placement

The Hamlets at Penticton adds secured garden trails and flower gardens, verandas and patios, a multipurpose room with pool table, tuck shop, walking club, baking club, music therapy, aqua therapy and themed dinner nights.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds
98
Subsidized Beds
88
Operator
Optima Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishFrenchJapaneseFilipinoHindiPunjabiSpanishGermanMandarinCantonese

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$12.74
per resident per day
Complaints (Year)
0
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.6%
Percent of residents receiving recreation therapy50.4%
Percent of residents receiving occupational therapy0.3%
Percent of residents with a worsened pressure ulcer4.4%
Percent of residents with daily physical restraints1.4%
Percent of residents with falls in the last 30 days18.7%
Percent of residents taking nine or more medications35.9%
Percent of residents with four or more emergency room visits0.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis33.5%
Food prepared on-siteSingle: 94Double: 2

Reviews

4.6
20 Google reviews

The Hamlets receives consistently positive feedback from residents and families, with particular strengths in staff friendliness and attentiveness, spacious living accommodations, and recreational programming. Residents report improved mood and social engagement, and families appreciate the quality of care and support provided to their loved ones.

Based on Google reviews

Sentiment by Topic

food
4.5
staff
4.8
activities
4.6
overall atmosphere
4.8

What families appreciate

  • +Staff show compassion and go the extra mile
  • +Residents report improved mood and good spirits after moving in
  • +Spacious apartments that residents enjoy
  • +Good variety of activities including pool, bingo, cards, and entertainment
  • +Friendly and attentive staff who interact positively with residents

Frequently Mentioned

staff (8)activities (5)apartment/living space (4)food (3)resident wellbeing (3)transition experience (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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