The Hamlets at Penticton
103 Duncan Ave West
Penticton, BC V2A2Y3
Interior Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
The Hamlets at Penticton is a long-term care facility in Penticton, BC with 98 beds, operated by Yarrow Limited Partnership. The facility provides 3.36 funded direct care hours per resident day. It has a 4.6 out of 5 Google rating based on 20 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
The Hamlets receives consistently positive feedback from residents and families, with particular strengths in staff friendliness and attentiveness, spacious living accommodations, and recreational programming. Residents report improved mood and social engagement, and families appreciate the quality of care and support provided to their loved ones.
Sentiment by Topic
What families appreciate
- +Staff show compassion and go the extra mile
- +Residents report improved mood and good spirits after moving in
- +Spacious apartments that residents enjoy
- +Good variety of activities including pool, bingo, cards, and entertainment
- +Friendly and attentive staff who interact positively with residents
Frequently Mentioned
Recent Reviews
Response from the owner
Owner response
Response from the owner a week agoThank you for your rating, Steven!
Our experience so far with our mom at the Hamlets has been an easy transition for her and us as family. The care she receives daily from the staff show compassion and she has settled in very well. She enjoys the activities and the food (including the desserts). Thank you and keep up the good work.
Owner response
Response from the owner 3 months agoWe’re delighted to hear that your Mom feels supported and cared for at The Hamlets at Penticton. Our team is committed to providing compassionate care every day, and your thoughtful feedback means a lot to us. We work to ensure all our residents feel at home and welcomed warmly into our community. Thank you for taking the time to share your experience!
Dad moved into Hamlets, Assisted Living Apartment in September, 2024. We are so happy to see Dad in good spirits and happy again after living in isolation for too long. The Hamlets offers a comfortable living environment. The Staff at the Hamlets are very friendly and attentive to all the residents...
Owner response
Response from the owner 6 months agoWe’re delighted to hear that your Dad feels supported and cared for at The Hamlets at Penticton. Our team is committed to providing compassionate care every day, and your thoughtful feedback means a lot to us. We work to ensure all our residents feel at home and welcomed warmly into our community. Thank you for taking the time to share your experience!
The Hamlets has been a welcoming, comfortable home for my mom. The staff is friendly, helpful and eager to go the extra mile. Living at the Hamlets has been a good experience for my mom.
Owner response
Response from the owner a year agoThank you for your review, Roxanne! It's a pleasure having your mom here with us.
My mother enjoys her time at The Hamlets. Her spacious apartment, friendly and caring staff and thoughtful programs have helped make The Hamlets her home.
Owner response
Response from the owner a year agoThank you for this lovely review, Barbara! We're thrilled to hear that your mother is happy here. We love having her, and you are welcome any time!
Response from the owner
Owner response
Response from the owner a year agoThank you for your rating!
Response from the owner
Owner response
Response from the owner a year agoThank you for your rating!
My wife and I own a mobile clothing pop up store that serves the retirement communities throughout the Thompson Okanogan. We are very impressed with how nice and caring the staff are to the residents. They seem to go above the norm with how they treat residents from what we have witnessed from our m...
Owner response
Response from the owner a year agoThank you for your review, Steve! It's always lovely having you.
Response from the owner
Owner response
Response from the owner a year agoThank you for your rating!
My mom loved her spacious suite and the activity room is full of games and entertainment. Staff were very supportive and kind to us all. Thank you!
Owner response
Response from the owner a year agoThank you for your review, Colleen! You and your family are always welcome here.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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