The Gardens at Qualicum Beach
650 Berwick Road North
Qualicum Beach, BC V9K2T8
Vancouver Island Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
The Gardens at Qualicum Beach is a long-term care facility in Qualicum Beach, BC with 100 beds, operated by The Care Group BC. The facility provides 3.36 funded direct care hours per resident day. It has a 3.8 out of 5 Google rating based on 25 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
The Gardens at Qualicum Beach receives strong praise for staff care, cleanliness, activities, and communication with families. However, one detailed review highlights significant concerns about daily meal quality, including insufficient protein, excessive salt, excessive oil in cooking, and watered-down vegetables, with the reviewer noting these issues were raised repeatedly at culinary meetings without resolution.
Sentiment by Topic
What families appreciate
- +Staff are caring, cheerful, and work very hard
- +Facility is consistently clean with obvious attention to cleanliness
- +Recreation team creates special events and entertainment for residents
- +Staff provide constant communication about outbreaks and floor updates
- +Welcoming environment with staff who greet residents warmly
Common concerns
- -Insufficient protein provided in daily meals; residents must supplement with their own
- -Excessive salt used in cooking without allowing residents to add it themselves
- -Omelettes and grilled vegetables are over-saturated with oil, puddling on plates
- -Mashed vegetables are overly watered down and puddle on the plate
- -Daily meal quality is poor despite having culinary meetings; processed meats and canned fruit are staples
Frequently Mentioned
Recent Reviews
Response from the owner
Owner response
Response from the owner a month agoThank you for your kind review.
I am resorting to a public venue because despite numerous suggestions at the culinary meetings no one is listening. Although I have specific complaints about the food I will try and leave general suggestions as it is not easy to feed so many people. As a group the average age of residents is over 85...
Owner response
Response from the owner a month agoThank you for your comments Bonnie. We are sorry for your experience. Your participation on our culinary committee is appreciated. As we aim to meet the needs of all of our residents, for some, including yourself, we can at times fall short. We appreciate your feedback and will use it to improve our resident food satisfaction surveys which are currently approximately 85%. Sincerely, Management.
Response from the owner
Owner response
Response from the owner 2 years agoThanks for the kind review Betty!
The Gardens has been an excellent choice for our family member. Every single encounter with staff has been amazing. As for our step-dad, it's now his home. Thanks so much to all..mere words are not enough.
Owner response
Response from the owner a month agoThanks so much Dorothy. It means a lot to us to get this positive feedback on our work. Sincerely, Management
Response from the owner
Owner response
Response from the owner a year agoThank you!
My mother has been a resident at The Gardens in Qualicum Beach for many years. Initially, she lived independently in her suite on the 4th floor, where she truly thrived. She enjoyed a vibrant community, made many friends, and actively …
Owner response
Response from the owner a month agoThanks so much Marian.
The cleanliness is obvious. Many staff care a lot about the resident's and work very hard. The attention to detail to make special events for the IL program, is amazing. Very happy, caring and clean home for our elderly population.
Owner response
Response from the owner a year agoThanks so much Edgar!
I know that my loved one is well cared for, it is comforting to be kept up-to-date constantly as to outbreaks, and general news of what’s happening on the third floor. Many thanks also to the recreational team for all they do to entertain them and keep them happy. The gardens is always Welcoming, su...
Owner response
Response from the owner a month agoThanks so much Evelyn :-)
My mother likes it very much
Owner response
Response from the owner a year agoRoland, thanks so much for the review :-)
The cleanliness is obvious. Many staff care a lot about the resident's and work very hard. The attention to detail to make special events for the IL program, is amazing.
Owner response
Response from the owner a month agoThank you!
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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