The Concorde Assisted Living Residence
3235 Skaha Lake Road
Penticton, BC V2A 6G5
Interior Health
This is a private-pay provider. You pay directly without a government referral or assessment.
The Concorde Assisted Living Residence is an assisted living facility in Penticton, BC, operated by Diversicare Canada Management Services Co., Inc.. It has a 4.6 out of 5 Google rating based on 21 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
The Concorde Assisted Living Residence receives unanimous positive feedback across all reviews, with reviewers consistently praising staff professionalism, food quality, cleanliness, and the family-oriented atmosphere. Residents report meaningful improvements in their quality of life, health, and social engagement since moving in. Multiple reviewers indicate they are considering placing family members at the facility based on their positive experiences during tours and visits.
Sentiment by Topic
What families appreciate
- +Staff treat residents and visitors like family
- +Food quality is excellent
- +Facility is beautiful, clean, and well-maintained
- +Management is professional and expert, particularly Sharon's leadership
- +Residents are friendly, welcoming, and appreciative
- +Significant improvement in residents' quality of life including health and safety
Frequently Mentioned
Recent Reviews
First class! Their spring open house in Penticton was tremendous. Exceptional food, entertainment and tours. Very welcoming staff and residents, and managed expertly by Sharon. Well done!
Owner response
Response from the owner 10 months agoHi Phillip, thank you so much for the wonderful feedback! We're thrilled to hear you enjoyed our Open House. Please don’t hesitate to reach out if you have any questions!
Everything is beautiful and clean. People are friendly and professional. Food is great and I highly recommend this facility.
Owner response
Response from the owner 10 months agoHi Derek, Thank you so much for your lovely words! We're happy to hear you enjoyed the atmosphere, friendly faces, and delicious food. Your recommendation truly means a lot to us.
Mom in law was here and loved it. Now looking for my mom.
Owner response
Response from the owner 10 months agoHi Lynne, thank you for the 5-star review!
Managers and staff are great to work with; residents are treated like family !
Owner response
Response from the owner 10 months agoHi Sheree, thank you so much for your positive review!!
Everyone at The Concord were amazing people Very inviting, professional and caring Hoping my mum moves in.
Owner response
Response from the owner 10 months agoHi Cathy, we appreciate your kind words! Thank you!
The management and staff treat residents and visitors like family!! Always a pleasant experience 💕 …
Owner response
Response from the owner 10 months agoHi David, thank you for sharing such a heartfelt message! We’re so happy to hear that the care and kindness from our team make every visit a positive experience. It’s all about treating everyone like family!
Awesome experience,,
Owner response
Response from the owner 10 months agoThank you Shawna! We appreciate your 5-star review!
Felt very welcome and comfortable with staff and the residents we sat with. Definitely will consider this retirement home.
Owner response
Response from the owner a year agoHi Gus, thank you for taking the time and leaving a wonderful review! We look forward to the opportunity to welcome you again!
Not knowing anything about the Concorde, I had the pleasure to meet a few of the staff, and go for a tour around the facility, with a very friendly -family atmosphere. visiting for just a short time, it feels like home, residents are friendly and love to chat and are very appreciative.
Owner response
Response from the owner a year agoHi Pauline, thank you for taking the time and leaving a glowing review! We appreciate it!
My mother is a resident at the Concorde and we have nothing but the very best things to say about her experience there. Moving to the Concorde meant a significant increase in her quality of life - healthier eating, cleaner and safer living space, and a wonderful social network. The staff are excelle...
Owner response
Response from the owner a year agoHi Leah, thank you so much for your kind words and for sharing your mother's experience at The Concorde. We look forward to continuing to provide her with the best care and a happy, fulfilling stay for many years to come!
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
Phone and website are also shown at the top of this page. Click “Contact” above to call, email, or visit their site.