Suncrest Retirement Community
2567 King George Blvd
Surrey, BC V4P0E9
Fraser Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
Suncrest Retirement Community is a long-term care facility in Surrey, BC with 126 beds, operated by Manor Care. The facility provides 3.36 funded direct care hours per resident day. It has a 4.5 out of 5 Google rating based on 49 reviews.
Care Types
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Suncrest Retirement Community receives consistent praise for its clean, well-maintained facilities, spacious layout, and peaceful atmosphere. However, reviewers express concern about limited parking availability and the nutritional quality of meals, which feature excessive fried foods and limited vegetables. The facility appears to prioritize cleanliness and comfort but may need to address dietary offerings.
Sentiment by Topic
What families appreciate
- +Facilities are nice and clean with plenty of space
- +Good views from the rooms
- +Peaceful place
- +Healthy and hygienic environment
Common concerns
- -Only 2 parking spots available
- -Too many fried food meals
- -Very little vegetables in meals
- -Meals heavily feature potatoes and rice with limited healthy options
Frequently Mentioned
Recent Reviews
Response from the owner
Owner response
Response from the owner 2 weeks agoThank you, Bev, for your 5 star review! We appreciate it, and we are proud of the wonderful retirement life and care that we offer at Suncrest Retirement Community!
Response from the owner
Owner response
Response from the owner 2 months agoThank you for the wonderful 5-star rating! We truly appreciate your review.
Response from the owner
Owner response
Response from the owner 5 months agoThank you for your kind review. We appreciate it!
Response from the owner
Owner response
Response from the owner 7 months agoThank you, Hannah, for your 5 star review. We appreciate it!
Response from the owner
Owner response
Response from the owner 7 months agoThank you, Petra, for your 5 Star review. We appreciate it!
First thing you'll notice when you arrive, is there are only 2 parking spots. Facilities are nice, clean and with plenty of space. Views from the rooms are quite good. Food is not that healthy. Too many fried foods meals, very little vegetables and mostly potatoes and rice. That's too bad!!
Owner response
Response from the owner 8 months agoThank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations, but we sincerely appreciate the opportunity to clarify a few details and continue improving wherever we can. Regarding the parking, we have four visitor parking spots at the front of the building, including a designated handicap space, and additional visitor parking available in our secure underground parkade. We're currently working on improving signage to ensure this is clearer for future visitors. Regarding meals, we aim to provide a varied and balanced menu. In addition to familiar staples like rice and potatoes, we offer daily seasonal vegetables, fresh salads, homemade soups, and often fruit-based desserts. Residents are always welcome to request alternative options or extra sides to better suit their preferences or dietary needs. We’re sorry this wasn’t your impression during your visit, and we truly value your comments—they help us enhance our care and hospitality for everyone who walks through our doors. Warm regards, The Suncrest Team
Peaceful place
Owner response
Response from the owner 10 months agoThank you, Vinay, for your great review! We do our best to create a calm, peaceful environment for our residents at Suncrest Retirement Community.
The place looks very healthy and hygienic
Owner response
Response from the owner 10 months agoThank you, Cobby, for your kind review. Our staff at pride themselves in creating a clean, healthy and welcoming environment at Suncrest Retirement Community.
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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