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Assisted LivingNon-ProfitSubsidized

Sun Pointe Village

700 Rutland Road North

Kelowna, BC V1X 7W8

Interior Health

CareCompare Verified

This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.

Sun Pointe Village is an assisted living facility in Kelowna, BC, operated by Baptist Housing Enhanced Living Communities. It has a 4.6 out of 5 Google rating based on 11 reviews.

Operator
Baptist Housing

Care Types

assisted living

Languages Spoken

EnglishFrench

Quality & Safety

Food Cost
$9.56
per resident per day

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents taking nine or more medications60.9%
Percent of residents with four or more emergency room visits8.7%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis0.0%
Food prepared on-site

Reviews

4.6
11 Google reviews

Sun Pointe Village receives consistently positive feedback for its caring and professional staff, with reviewers particularly praising the compassionate end-of-life care and the facility's response to the 2023 wildfires. Families report excellent communication and appreciate that residents are treated with respect and familial care. The facility is described as well-maintained and top-notch in quality.

Sentiment by Topic

food
4.0
staff
5.0
activities
4.0
management
5.0
overall atmosphere
5.0

What families appreciate

  • +Staff demonstrated exceptional compassion and professionalism during end-of-life care
  • +Facility stepped up to provide emergency shelter for evacuees during 2023 wildfires
  • +Consistent respectful and caring treatment of residents and visitors over extended periods
  • +Excellent communication between facility and families
  • +Staff treats residents like family members

Frequently Mentioned

staff_care (5)facility_quality (2)activities (1)end_of_life_care (1)emergency_response (1)family_communication (1)

Recent Reviews

Pauline Draper6 months ago
Brian Gold2 years ago

When the fires of 2023 threatened those in extended care facilities in West Kelowna, Sun Pointe Village stepped up to help, providing a home and comfort to evacuees in need. An awesome effort was put in by all of the Sun Pointe Village staff. Thanks for being a home away from home !

Owner response

Response from the owner 2 years agoThank you for the 5 Star Review, Brian. Our staff always appreciates seeing that the work they do is recognized! Thank you again for taking the time to give us a 5 Star Review, it means so much to us.

Cathie Harden2 years ago

Response from the owner

Owner response

Response from the owner 2 years agoThank you Cathie!

sara stankievech4 years ago
Marco Pasin5 years ago

My mom is at Sun Pointe Village, in long term care. I have to say that the staff is excellent, and the facility is top notch. Mom is very well taken care of and the communication to/from Sun Pointe is always great.

Jeanie Craig6 years ago

I want to thank the entire staff on Belgo for their amazing compassion, caring and understanding. In particular I want to thank a few individuals that were a constant part of our day. Rhonda couldn't be kinder or more compassionate. She was amazing during the long (8 days) ordeal of our friend Ju...

Owner response

Response from the owner 6 years agoJeanie thank you for taking the time give us your feedback, your review is so kind and I know it means a lot to our Team. We are happy to know that June received the care that she deserved.

Hurricane John8 years ago

They care for the people there like they're their own family

Kevin T8 years ago

Nice recent retirement community

Shawn Gagner8 years ago

Nice views

Kevin Lowe8 years ago

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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