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Long-Term CareHealth Authority

Slocan Community Health Centre

401 Galena Ave

New Denver, BC V0G1S0

Interior Health

Contact details available

This facility accepts . Contact your local Health Authority to begin the assessment process.

4.5(17 reviews)Google Maps

Slocan Community Health Centre is a 28-bed long-term care home in New Denver, British Columbia, operated by Interior Health. The home provides 24-hour nursing care, including dementia support, to adults with complex, long-term care needs in the Slocan Valley. Located in the small community of New Denver in southeast British Columbia, the home offers structured daily care, communal spaces, and outdoor areas within a community-scale residential setting. Staff work with residents and families to develop individualized care plans that reflect each person's health needs and personal routines. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Slocan Community Health Centre to ask about the residence itself.

Last verified May 12, 2026 · operator website

What families should know

Placement through Interior Health — publicly funded placement

Slocan Community Health Centre’s long-term care unit is part of the publicly funded system, so placement is coordinated by Interior Health after a Home and Community Care assessment rather than arranged directly with the home. The care home sits inside a small rural health centre that also provides emergency services, diagnostic testing, and a family-practice clinic, which can be reassuring for families who want fast access to on-site medical support. It is located on Galena Avenue in the village of New Denver near Slocan Lake, in a quiet, close-knit community rather than a large urban setting, and Interior Health notes there is no public transit to the site, so most visitors will need to drive. As a publicly funded long-term care home under the Community Care and Assisted Living Act, operated by Interior Health, it primarily serves seniors with complex physical and medical needs and those who need 24-hour nursing support, and some residents may also be living with dementia. BCSA QuickFacts reports that recent waits for admission at this home ranged from 8 to 129 days, averaging about 55 days, so families should ask Interior Health how current waits compare when planning a move. Families can also ask the home whether there are any dedicated programs for dementia, palliative or respite care, and what daily recreation or social activities are offered. Because it is embedded within a health centre, it may suit people who value quick access to diagnostics and emergency care more than large campuses or extensive outdoor grounds, though the surrounding village and lake setting offer a quieter lifestyle. Ask about recent licensing or inspection reports, clarify visiting hours and outbreak protocols, and confirm how the team communicates with relatives about changes in a resident’s condition.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds
28
Subsidized Beds
28
Operator
Interior Health

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

English

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$10.39
per resident per day
Complaints (Year)
0
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy55.9%
Percent of residents receiving recreation therapy0.0%
Percent of residents receiving occupational therapy11.8%
Percent of residents with a worsened pressure ulcer4.8%
Percent of residents with daily physical restraints4.6%
Percent of residents with falls in the last 30 days13.8%
Percent of residents taking nine or more medications37.3%
Percent of residents with four or more emergency room visits5.1%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis34.7%
Food prepared on-siteSingle: 6Double: 10

Reviews

4.5
17 Google reviews

Slocan Community Health Centre receives strong praise for emergency care quality, cleanliness, and its critical role as a healthcare facility for the region, with staff often described as helpful and kind. However, one negative experience with a lab nurse's unprofessional handling of an overbooking situation is highlighted, with the reviewer noting this was not an isolated incident.

Based on Google reviews

Sentiment by Topic

staff
4.0
management
2.0
cleanliness
5.0
overall atmosphere
4.0

What families appreciate

  • +Staff were helpful, kind, and made patients feel welcome during emergency care
  • +Facility is clean and has a homey atmosphere
  • +24/7 health care availability with no long waits
  • +Staff demonstrated clinical competence with x-rays, first aid, and multi-day care coordination
  • +Valuable community resource that addresses critical healthcare gaps in the region

Concerns mentioned in reviews

  • -Lab nurse made a public scene about overbooking, causing discomfort to patients and elderly in waiting room
  • -Lab nurse handled scheduling conflict unprofessionally and rudely toward patients with valid appointments
  • -Unprofessional behavior from lab nurse was repeated issue reported by multiple patients
  • -Lab nurse wasted time creating conflict instead of managing situation constructively

Frequently Mentioned

staff_behavior (5)emergency_care (2)wait_times (1)cleanliness (1)lab_services (1)accessibility (1)facility_value_to_community (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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