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Long-Term CareNon-Profit

Simon K.Y. Lee Seniors Care Home

555 Carrall Street

Vancouver, BC V6B2J8

Vancouver Coastal Health

Contact details available

This facility offers both and spaces. Availability varies.

4.4(21 reviews)Google Maps

Simon K Y Lee Seniors Care Home is a long-term care home in Vancouver. It is operated by S.U.C.C.E.S.S. Multi-Level Care Society in the Vancouver Coastal Health region. The home offers publicly funded long-term care beds coordinated through the health authority, along with a small number of private-pay spaces arranged with the operator. Resident areas include shared lounge and dining spaces, activity areas, patios, and gardens. Services include meals, housekeeping, laundry, medication administration, recreational programming, and support for residents living with dementia. Subsidized access is arranged through Vancouver Coastal Health, while private-pay inquiries go directly to the operator.

Last verified May 18, 2026 · operator website

What families should know

Placement through Vancouver Coastal Health — publicly funded placement

Simon K.Y. Lee Seniors Care Home adds five resident units named Pine Garden, Bamboo Garden, Cherry Garden, Birch Garden and Cedar Garden, each with living, dining, activity, bathroom and kitchenette space, plus patios and landscaped gardens for gardening and outdoor activities.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 12, 2026

Total Beds
114
Subsidized Beds
110
Operator
S.U.C.C.E.S.S. Multi-Level Care Society

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishCantoneseMandarinVietnameseTagalog

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$10.09
per resident per day
Complaints (Year)
0
Inspections (Year)
0

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy39.9%
Percent of residents receiving recreation therapy91.1%
Percent of residents receiving occupational therapy0.4%
Percent of residents with a worsened pressure ulcer4.7%
Percent of residents with daily physical restraints5.8%
Percent of residents with falls in the last 30 days12.5%
Percent of residents taking nine or more medications60.3%
Percent of residents with four or more emergency room visits2.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis30.2%
Food prepared on-siteSingle: 104Double: 5

Reviews

4.4
21 Google reviews

Simon K.Y. Lee Seniors Care Home receives consistently positive reviews for friendly and patient staff who provide excellent care. The facility offers services in Cantonese and assists families with remote communication. One reviewer noted concern about English language proficiency among staff, and another mentioned that social services information requires direct contact.

Based on Google reviews

Sentiment by Topic

staff
4.6
overall atmosphere
4.5

What families appreciate

  • +Staff are friendly, patient, and warm with a kind attitude
  • +Services available in Cantonese
  • +Staff helps with family requests like FaceTime for out-of-town relatives
  • +Family members receive excellent care
  • +Care quality recognized by a nursing home doctor as among the best in Vancouver

Concerns mentioned in reviews

  • -Staff don't make effort to learn English in Canada
  • -Limited information about social services availability; requires direct contact

Frequently Mentioned

staff_attitude (5)care_quality (4)language_services (2)social_services (1)family_communication (1)

Languages Mentioned

CantoneseEnglish

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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