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Long-Term CareNon-ProfitSubsidizedPrivate

Simon K.Y. Lee Seniors Care Home

555 Carrall Street

Vancouver, BC V6B2J8

Vancouver Coastal Health

CareCompare Verified

This facility offers both government-subsidized and private-pay spaces. Availability varies.

4.4
21 reviews
Google Maps

Simon K.Y. Lee Seniors Care Home is a long-term care facility in Vancouver, BC with 114 beds, operated by S.U.C.C.E.S.S. Multi-Level Care Society. The facility provides 3.36 funded direct care hours per resident day. It has a 4.4 out of 5 Google rating based on 21 reviews.

Operator
S.U.C.C.E.S.S. Multi-Level Care Society

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishCantoneseMandarinVietnameseTagalog

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenities

Activity Areas
Campus Of Care
Emergency Call System Insuite
Emergency Response System
Family Gathering Space
Fire Alarm And Sprinkler System
Gardens And Courtyards
Hairdressing Salon

Services

Health Care Services
Hospitality & Lifestyle Services
Complex Care
Dementia
Alzheimer's & Memory Care
Dental Services
Diabetes Management
Dialysis Care
Dietician
Incontinence Care
Medication Administration
Medication Management
Nursing Care
Palliative Care
Parkinson's Care
Pharmacy Services
Physiotherapy
Podiatry
Recreation Therapy
Tube-Related Care
Visiting Physician
Vitals Monitoring
Wound Care
24-Hour Emergency Response
24-Hour Staffing
Arts & Crafts
Assistance With Daily Living Activities
Bathing Assistance
Beverages And Snacks
Bible Study
Bingo
Birthday Teas
Board Games
Card Games
Choir
Coffee & Tea
Dressing Assistance
Educational Programs
Emergency Response
Entertainment
Excursions
Trips & Outings
Exercise Equipment
Exercise Plans & Programs
Feeding Assistance
Gardening
Hairdresser
Holiday Celebrations
Housekeeping
Karaoke
Laundry Services
Meals
Meals - Guests
Mobility Assistance
Music Programs & Entertainment
Newspaper Delivery
Nintendo Wii
Personal Support & Care
Pet Program
Piano
Ping Pong
Recreational Activities
Sensory Or Snoezelen Room
Spiritual Care
Workshops & Seminars

Reviews

4.4
21 Google reviews

Simon K.Y. Lee Seniors Care Home receives consistently positive reviews for friendly and patient staff who provide excellent care. The facility offers services in Cantonese and assists families with remote communication. One reviewer noted concern about English language proficiency among staff, and another mentioned that social services information requires direct contact.

Sentiment by Topic

staff
4.6
overall atmosphere
4.5

What families appreciate

  • +Staff are friendly, patient, and warm with a kind attitude
  • +Services available in Cantonese
  • +Staff helps with family requests like FaceTime for out-of-town relatives
  • +Family members receive excellent care
  • +Care quality recognized by a nursing home doctor as among the best in Vancouver

Common concerns

  • -Staff don't make effort to learn English in Canada
  • -Limited information about social services availability; requires direct contact

Frequently Mentioned

staff_attitude (5)care_quality (4)language_services (2)social_services (1)family_communication (1)

Languages Mentioned

CantoneseEnglish

Recent Reviews

Kong Shum10 months ago

Friendly staff, patient care.

Lucia Mac1 year ago

This is where you visit seniors after they retire. The bad thing about it is that they don't bother learning English in Canada.

Jack D2 years ago

The staff are warm and helpful, with a kind and friendly attitude.

H.R. Mondiwa2 years ago
Ryan Liu2 years ago

Great care home with services available in Cantonese! Staff helps with family member requests for FaceTime and such if you live out of town. Thank you for the wonderful service you provided

Kin Leong2 years ago
Paul Wing4 years ago

Family member seems well looked after. Busy but friendly staff. .

JCE4 years ago

A family member is receiving excellent care here and our family is very grateful. A friend who is a nursing home doctor told us the patients here receive some of the best care she sees in Vancouver.

SliverFlame Shunt4 years ago

there are variois social services. you need to contact directly.

Leo Chiu4 years ago

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

Location

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Contact

Use either Contact button — top or bottom of the page — to call, email, or visit their site.

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last verified: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.