Skip to main content
CareCompare.ca
Long-Term CareNon-ProfitSubsidizedPrivate

Simon K.Y. Lee Seniors Care Home

555 Carrall Street

Vancouver, BC V6B2J8

Vancouver Coastal Health

CareCompare Verified

This facility offers both government-subsidized and private-pay spaces. Availability varies.

Simon K.Y. Lee Seniors Care Home is a long-term care facility in Vancouver, BC with 114 beds, operated by S.U.C.C.E.S.S. Multi-Level Care Society. The facility provides 3.36 funded direct care hours per resident day. It has a 4.4 out of 5 Google rating based on 21 reviews.

Total Beds
114
Subsidized Beds
110
Operator
S.U.C.C.E.S.S. Multi-Level Care Society

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishCantoneseMandarinVietnameseTagalog

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$10.09
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $1,641
client rate
Complaints (Year)
0
Inspections (Year)
0

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy39.9%
Percent of residents receiving recreation therapy91.1%
Percent of residents receiving occupational therapy0.4%
Percent of residents with a worsened pressure ulcer4.7%
Percent of residents with daily physical restraints5.8%
Percent of residents with falls in the last 30 days12.5%
Percent of residents taking nine or more medications60.3%
Percent of residents with four or more emergency room visits2.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis30.2%
Food prepared on-siteSingle: 104Double: 5

Reviews

4.4
21 Google reviews

Simon K.Y. Lee Seniors Care Home receives consistently positive reviews for friendly and patient staff who provide excellent care. The facility offers services in Cantonese and assists families with remote communication. One reviewer noted concern about English language proficiency among staff, and another mentioned that social services information requires direct contact.

Sentiment by Topic

staff
4.6
overall atmosphere
4.5

What families appreciate

  • +Staff are friendly, patient, and warm with a kind attitude
  • +Services available in Cantonese
  • +Staff helps with family requests like FaceTime for out-of-town relatives
  • +Family members receive excellent care
  • +Care quality recognized by a nursing home doctor as among the best in Vancouver

Common concerns

  • -Staff don't make effort to learn English in Canada
  • -Limited information about social services availability; requires direct contact

Frequently Mentioned

staff_attitude (5)care_quality (4)language_services (2)social_services (1)family_communication (1)

Languages Mentioned

CantoneseEnglish

Recent Reviews

Kong Shum10 months ago

Friendly staff, patient care.

Lucia Mac1 year ago

This is where you visit seniors after they retire. The bad thing about it is that they don't bother learning English in Canada.

Jack D2 years ago

The staff are warm and helpful, with a kind and friendly attitude.

H.R. Mondiwa2 years ago
Ryan Liu2 years ago

Great care home with services available in Cantonese! Staff helps with family member requests for FaceTime and such if you live out of town. Thank you for the wonderful service you provided

Kin Leong2 years ago
Paul Wing4 years ago

Family member seems well looked after. Busy but friendly staff. .

JCE4 years ago

A family member is receiving excellent care here and our family is very grateful. A friend who is a nursing home doctor told us the patients here receive some of the best care she sees in Vancouver.

SliverFlame Shunt4 years ago

there are variois social services. you need to contact directly.

Leo Chiu4 years ago

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

Location

Loading map...

Contact

Phone and website are also shown at the top of this page. Click “Contact” above to call, email, or visit their site.