Sidney Care Home
9888 Fifth St.
Sidney, BC V8L2X3
Vancouver Island Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Sidney Care Home is a long-term care facility in Sidney, BC with 54 beds, operated by The Care Group BC. The facility provides 3.36 funded direct care hours per resident day. It has a 4.6 out of 5 Google rating based on 16 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Sidney Care Home receives consistently positive feedback regarding staff compassion and facility cleanliness, with reviewers praising the home-like atmosphere and accessibility for residents of varying abilities. A significant concern about food quality not matching advertising claims is noted in one review, and one family reported their relative did not fare well at the facility. Most reviews emphasize the caring approach of staff and the peaceful, well-maintained environment.
Sentiment by Topic
What families appreciate
- +Staff show genuine compassion, respect, and patience with residents
- +Facility is very clean and well-maintained with beautiful garden grounds
- +Onsite services including hair dresser, dentist, and podiatrist available
- +Strong sense of family and welcoming environment that feels like home, not institutional
- +Accessible activities for residents of all abilities
Common concerns
- -Food quality does not match marketing materials and advertisements
- -One resident did not fare well at the facility (limited context provided)
Frequently Mentioned
Recent Reviews
We absolutely love all the staff at Sidney Care Home! Mom loves the variety of activities! They really go out of their way to include residents of all abilities in community activities.
Our dad was at Sidney Care Home for almost 4 years and our whole family was touched by the compassion, respect, and patience that everyone there showed not only Dad, but all of the other residents as well. Placing your loved one in a care facility is an overwhelming experience and it was the sens...
Unfortunately my grandmother did not fair well in this space. I would not recommend to any family.
A quiet and safe setting with peaceful grounds outside when the weather is nice. The staff are friendly and helpful. It's convenient that the hair dresser, dentist, podiatrist and other services come to Sidney Care Home. Our mother has never complained about the food or the care she receives.
Owner response
Response from the owner a year agoThanks so much for your kind review of Sidney Care Home :-)
Over the past years our parents resided at the Sidney Care Home we experienced a high level of professionalism with every aspect of its operation. Genuine care, love, and kindness from all staff, who provided a warm and respectful home for all the residents. Informative communication via electronic...
Owner response
Response from the owner 2 years agoThank you for your kind review. We are very happy to have had the chance to care for your family. Take Care.
Service great by basic staff.Lpns do good work as the RNS .DONT JUDGE SIDNEY CARE BY THE WONDERFUL ADS,AS THEY ARE EXAGGERATED. ESPECIALLY THE FOOD. BE CAREFUL!
Owner response
Response from the owner 2 years agoJon, I’m sorry to read this review. But that you for the feedback. We always want to get better.
Amazing team work here. Super clean and feels welcoming.
Owner response
Response from the owner 2 years agoThank you John!
This care home is operated by outstanding personnel. There dedication and professional approach to the many challenges are always undertaken in the most caring manner. I thoroughly recommend this excellent care home to anyone who has to place their loved ones into care. Malcolm
Owner response
Response from the owner 2 years agoThank you for your kind review. Take Care.
Response from the owner
Owner response
Response from the owner 2 years agoThanks for your review Dale.
Our mom lived in Sidney Care Home for two and a half years. We were so impressed with the staff! They were always friendly, kind and caring. The compassion, dignity and respect our mom consistently received was incredible. She loved each and every one of them. The staff was also very approachable,...
Owner response
Response from the owner 2 years agoThank you for this review. We hope you are well!
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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