Saanich Peninsula Hospital Residential Care
2166 Mt Newton X Rd
Saanichton, BC V8M2B2
Vancouver Island Health
This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.
Saanich Peninsula Hospital Residential Care is a long-term care facility in Saanichton, BC with 143 beds, operated by Vancouver Island Health. The facility provides 3.39 funded direct care hours per resident day. It has a 3.8 out of 5 Google rating based on 171 reviews.
Care Types
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.
Reviews
Saanich Peninsula Hospital receives strong praise for its emergency department, with reviewers consistently reporting professional and compassionate care from doctors and nurses during critical situations. However, significant complaints center on the lab/administration area, where patients report rude front desk staff, difficulty obtaining results, and poor communication. Additional concerns include doctors dismissing mental health crises and certain diagnostic concerns as drug-seeking behavior.
Sentiment by Topic
What families appreciate
- +Emergency department staff are professional, calm, and efficient during critical situations
- +Palliative care nursing staff provide compassionate end-of-life care with dignity and humanity
- +Individual doctors and nurses named for exceptional compassion and medical knowledge (Dr. Wilhelm Boyles, Dr. B Irvine, Nurse Jenn)
- +Fast processing times for imaging and lab work when functioning properly
- +Surgical team demonstrates attentiveness with multiple follow-up visits to answer patient questions
Common concerns
- -Lab front desk staff are rude, dismissive, and rush patients through appointments
- -Difficulty obtaining lab results despite multiple follow-up calls over weeks
- -Receptionist/operator interrupts patients and becomes defensive when asked to listen properly
- -Emergency department doctors dismiss patient concerns, particularly regarding foreign objects and mental health crises
- -Mental health crisis patients report doctors assume drug-seeking behavior rather than taking emotional distress seriously
Frequently Mentioned
Recent Reviews
Garbage staff. Can't even get bloodwork done. Canada is garbage
Saanich Peninsula Hospital serves our community with care, compassion, and professionalism. Although it is a small hospital, it offers a wide range of services and consistently provides excellent care, especially in times of emergency, when calm, skill, and efficiency matter most. Time and time agai...
Absolutely perfect emergency service! My cardio acted ugly. After discussion with a very knowledgeable and patient doctor and many examinations later I am back home, in good shape. I hope that other hospitals provide such quality service. Thank you.
To much good staaf . Very nice
I've been trying to get my results for over 3 weeks now and everytime I call, the operator is so useless. Interrupting me in the middle of explaining what I went there for and then acting indignant and offended when I ask her to let me finish my sentence and listen so I don't have to keep repeating ...
Amazing and friendly staff. Had to have my first surgery, and everyone was extremely professional, kind, and supportive. A shining example of what health care should be.
What can you say about an emerg visit! My head cold got deep into my chest and with Asthma , decided to go to get a prescription for my dry cough. From arrival to triage , then off for blood tests and X-ray. It all went really smooth. Saw the doctor and she was very responsive to my needs. 2.5 hr...
These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.
Location
Contact
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last verified: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.