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Riverside Manor

765 Old Hope Princeton Way

Hope, BC V0X 1L4

Fraser Health

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This is a private-pay provider. You pay directly without a government referral or assessment.

Riverside Manor is an assisted living facility in Hope, BC, operated by CSH Riverside Manor Inc.. It has a 4.6 out of 5 Google rating based on 17 reviews.

Operator
Optima Living

Care Types

assisted living

Languages Spoken

EnglishFilipinoHindi

Quality & Safety

Food Cost
$12.32
per resident per day

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents taking nine or more medications43.8%
Percent of residents with four or more emergency room visits23.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis0.0%

Reviews

4.6
17 Google reviews

Riverside Manor receives consistently positive feedback for its cleanliness, riverside location, and patient care from staff. However, meal quality remains a concern that has only marginally improved despite resident complaints and recent rent increases. The facility offers recreational activities such as Friday tea services and maintains a peaceful, well-maintained environment.

Sentiment by Topic

food
3.0
staff
4.5
activities
4.0
management
3.0
cleanliness
5.0
overall atmosphere
4.5

What families appreciate

  • +Quiet and always clean facility
  • +Scenic riverside location with gazebo seating to watch the river
  • +Food variety and quality (from 2023 review)
  • +Hands-on and patient care for clients
  • +Friday tea social activities

Common concerns

  • -Meal quality is low and has not improved significantly despite feedback
  • -Rent increase implemented without corresponding service improvements

Frequently Mentioned

overall_satisfaction (4)food_quality (3)location (2)staff_care (2)pricing (1)activities (1)cleanliness (1)

Recent Reviews

Jaylene Batten1 year ago

Tea on Fridays at 2... delightful

Owner response

Response from the owner 11 months agoThank you for your review, Jaylene! We love our Friday tea time, too.

Kristina Egelstad1 year ago

Came to visit my grandma last week (first time seeing the place). Overall she seems happy but the meals are pretty low quality. It was brought up in the last meeting and she said it got a little better but not much. She also just got a notice saying the rent will be going up. Hopefully the rent in...

Owner response

Response from the owner a year agoThank you for your review, Kristina. We will pass these comments on to the Riverside Manor leadership team.

Craig “MÚFF” Fraser2 years ago

Response from the owner

Owner response

Response from the owner 2 years agoThanks for your review, Craig!

Liz Collie2 years ago

Response from the owner

Owner response

Response from the owner 2 years agoThank you for your review, Liz!

corena gray2 years ago

Response from the owner

Owner response

Response from the owner 2 years agoThank you for the review, Corena!

Franck LUMPUNGU2 years ago

Response from the owner

Owner response

Response from the owner 2 years agoThank you for your rating, Franck!

devinz2 years ago

Very quiet and always clean. Right by the river and many seats at gazibo to watch the river flow.

Owner response

Response from the owner 2 years agoThank you for your review! Watching the river is one of our favourite things to do here.

Country Watcher3 years ago

As it's named Riverside this place has its own beauty . I hope the seniors enjoys their services as well

Owner response

Response from the owner 3 years agoThank you so much for your lovely comments. We are very lucky to be located in such a beautiful place, and we feel that it really adds to our residents' quality of life. You're welcome any time!

Darlene Kobley3 years ago

Visited with an elderly friend. Truly a lovely facility. Food is great with variety and care for their clients is very hands on and patient

Owner response

Response from the owner 3 years agoThank you for your lovely review, Darlene! You and your friends are welcome any time.

B. F.3 years ago

My Gramma and papa love living here

Owner response

Response from the owner 3 years agoAnd we love having them! You and your family are always welcome at Riverside Manor, and we're thrilled that you're satisfied. Thank you for your kind review.

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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