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Long-Term CareFor-ProfitSubsidized

Renfrew Care Centre

1880 Renfrew Street

Vancouver, BC V5M3H9

Vancouver Coastal Health

CareCompare Verified

This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.

Renfrew Care Centre is a long-term care facility in Vancouver, BC with 106 beds, operated by Retirement Concepts. The facility provides 3.36 funded direct care hours per resident day. It has a 4.3 out of 5 Google rating based on 30 reviews.

Total Beds
106
Subsidized Beds
106
Operator
Retirement Concepts

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishFrenchCantoneseMandarinSpanishHindiVietnameseTagalogPunjabiSinhala

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$7.07
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $1,877
client rate
Complaints (Year)
1
Inspections (Year)
5

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy3.0%
Percent of residents receiving recreation therapy69.7%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer0.6%
Percent of residents with daily physical restraints5.1%
Percent of residents with falls in the last 30 days15.0%
Percent of residents taking nine or more medications45.0%
Percent of residents with four or more emergency room visits3.7%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis31.7%
Food prepared on-siteSingle: 86Double: 10

Reviews

4.3
30 Google reviews

Renfrew Care Centre receives consistently high praise for staff engagement, particularly in dementia care where residents show measurable improvement in health and mood. Reviewers emphasize the welcoming atmosphere, quality food, cleanliness, and staff accessibility across all levels. Multiple families report significant positive outcomes after transferring relatives from other facilities.

Sentiment by Topic

food
5.0
staff
5.0
activities
4.0
management
5.0
cleanliness
5.0
overall atmosphere
5.0

What families appreciate

  • +Staff actively engage with residents rather than just attending to basic needs
  • +Residents show significant health improvements and emotional recovery after admission
  • +Staff are accessible and take family concerns seriously regardless of their position
  • +Food quality is exceptional with thoughtful meal preparation
  • +Staff demonstrate attentiveness to individual preferences and needs, including acquiring appropriate equipment

Frequently Mentioned

staff_quality (8)resident_care (7)family_experience (6)atmosphere (3)dementia_care (3)food_quality (2)accessibility (1)facility_cleanliness (1)

Recent Reviews

Mary T3 months ago

To all the staff at 3rd floor who are so wonderful in the care of my brother, Ian. I cannot thank you enough. I know my sister-in-law visits daily and her children come in after. So he is well looked after by family too. I live on Vancouver Island in Victoria and I did visit and you were all so kind...

Kushal Anjali11 months ago
Winnie YoungPang1 year ago

My father stayed at Renfrew for 1.5 years until he passed away peacefully. I was impressed with the level of commitment to understanding my father's personality, likes, and dislikes and to catering to his health needs. I was also impressed with how accessible the staff were no matter their expertise...

Deepak Totlani1 year ago

Good place

lawyers againsttransphobia1 year ago

I am the caregiver and PoA for my 86 year old friend, who has dementia. We had had her in a for-pay centre which cost about $14,000 per month. She could not afford to stay there. It was a wrenching decision to move her, because we anticipated that like the last two moves, she would have a sharp de...

Cosmo Kwan1 year ago

Great Care Centre!

Owner response

Response from the owner 11 months agoThanks for your kind words, Cosmo!

Marlene Bartel1 year ago

Our mother, who suffers from dementia, was placed here in March 2024 after a lengthy hospital stay. We knew nothing of this care facility as others closer to where we live were on our preference list and we were more familiar with them. However, I and my family could not be happier that she ended up...

RV1 year ago

Great staff and facility 👏🏻 …

Tijana Spasic2 years ago

I recommend this place!

Sarvin Shahir2 years ago

I had a nice experience there. The staff was very polite and friendly with me!

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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