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Long-Term CareHealth AuthoritySubsidized

Purdy Pavilion – UBC Hospital

2221 Wesbrook Mall

Vancouver, BC V6T1Z9

Vancouver Coastal Health

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This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.

4.2
12 reviews
Google Maps

Purdy Pavilion – UBC Hospital is a long-term care facility in Vancouver, BC with 135 beds, operated by Vancouver Coastal Health. The facility provides 3.92 funded direct care hours per resident day. It has a 4.2 out of 5 Google rating based on 12 reviews.

Total Beds
135
Subsidized Beds
135
Operator
Vancouver Coastal Health

Care Types

long term care

Languages Spoken

EnglishFrenchTagalogMandarinPunjabiSpanishKoreanCantoneseSwahidiFarsi and Hindu

Quality & Safety

Funded Care Hours
3.9 hrs
per resident per day
Food Cost
$11.77
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,008
client rate
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy39.6%
Percent of residents receiving recreation therapy41.1%
Percent of residents receiving occupational therapy13.8%
Percent of residents with a worsened pressure ulcer5.2%
Percent of residents with daily physical restraints16.8%
Percent of residents with falls in the last 30 days7.4%
Percent of residents taking nine or more medications62.8%
Percent of residents with four or more emergency room visits1.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis26.6%
Food prepared on-siteSingle: 13Double: 8

Reviews

4.2
12 Google reviews

Purdy Pavilion receives mixed reviews with significant divergence in patient experiences. While some reviewers report good stabilization care and professional staff, others cite serious concerns about neglect, food quality, and inadequate post-surgical discharge procedures. Cost concerns are raised given reported service inconsistencies.

Sentiment by Topic

food
1.0
staff
2.5
management
1.5
overall atmosphere
3.0

What families appreciate

  • +Staff were fantastic and provided good care during stay
  • +Patient was assessed and stabilized effectively
  • +Peaceful environment
  • +Quick response to job applications
  • +Great attention to patients once in the building

Common concerns

  • -Elderly residents fed horrible quality food
  • -Staff frequently seen on cell phones instead of attending to residents
  • -Elderly residents are ignored and neglected
  • -Call bells ringing constantly with no response
  • -Post-surgical discharge without pain management or assistance (hip replacement patient sent home by taxi alone without medication)

Frequently Mentioned

patient_care (3)staff_conduct (3)pricing (1)wayfinding (1)food_quality (1)discharge_procedures (1)

Recent Reviews

Mindy Guthro7 months ago

My mom.was admitted there spring of 2025. She was assessed, stabilized and well cared for during her stay. Highly recommend this facility, staff were fantastic and environment was peaceful.

Charity Cheng8 months ago
Jill Mackenzie8 months ago

Sadly the elderly are fed horrible food and most of the staff stands around on their cell phones. I do not like how the elderly people are ignored. There are call bells going off constantly and no one is tended to. This place I dont recommend anyone taking their parents there. 4000.00 a month and co...

Johnson Yeung1 year ago
Spoiledbratzmau751 year ago

I applied online from Indeed as a yea care aid and they responded so quickly, I cannot wait to be part of the TEAM!

David Whitehead1 year ago
lori Woods2 years ago

My Brother just had major hip replacement surgery on the 10 of Nov..I'm very upset that they let him take a taxi home and besides that they did not even send him with anything to control his pain..Unbelievable anyone who's had this surgery knows the God awful pain you can have..Totally wrong for the...

Catrina Y7 years ago
jack g m w7 years ago

Great attention once I got to the building. but so very hard to find initially.... And evermore once inside it is quite confusing to find one's way. G is Ground, which is not the Main Floor "M"....

Marcel Déziel7 years ago

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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