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Long-Term CareFor-ProfitSubsidized

Pine Grove Care Centre

313 McGowan Street

Kamloops, BC V2B2N8

Interior Health

CareCompare Verified

This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.

Pine Grove Care Centre is a long-term care facility in Kamloops, BC with 75 beds, operated by Park Place Seniors Living Inc.. The facility provides 3.36 funded direct care hours per resident day. It has a 4.5 out of 5 Google rating based on 44 reviews.

Total Beds
75
Subsidized Beds
75
Operator
Park Place Seniors Living

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishItalianTagalogUrduHindiPunjabiMandarinCantonese

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$11.50
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,146
client rate
Complaints (Year)
2
Inspections (Year)
4

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%
Percent of residents receiving recreation therapy0.0%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer4.2%
Percent of residents with daily physical restraints1.1%
Percent of residents with falls in the last 30 days14.8%
Percent of residents taking nine or more medications68.4%
Percent of residents with four or more emergency room visits1.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis4.8%
Food prepared on-siteSingle: 13Double: 31

Reviews

4.5
44 Google reviews

Pine Grove Care Centre receives consistently positive reviews focused on compassionate staff care and regular activities. Reviewers frequently praise the dignity and quality support provided to residents, with particular mention of diverse programming and smooth transitions for new residents.

Sentiment by Topic

staff
4.8
activities
5.0
management
4.5
overall atmosphere
4.9

What families appreciate

  • +Staff treat residents with dignity
  • +Compassionate and caring staff
  • +Regular fun programs and activities
  • +Smooth move-in experience
  • +Understanding and supportive environment

Frequently Mentioned

staff_care (6)overall_experience (4)activities_programs (2)move_in_experience (1)

Recent Reviews

Gabriella Lima3 months ago
Barbara Gadsby9 months ago

Just a lovely little community! I love people who show compassion and love too the people who matter...and that is our aging population ❤️❤️❤️

Owner response

Response from the owner 7 months agoBarbara, we're thrilled to hear that you appreciate our community and the compassion we show to our residents. Your kind words mean a lot to us. Thank you for your wonderful review!

Happy Lief11 months ago

Every time I visit my loved one, there is always a fun program or activity going on! The staff treat my Dad with dignity, while providing quality care and support.

Owner response

Response from the owner 10 months agoIt's wonderful to hear that you appreciate the activities and programs we offer. We're committed to treating all our residents with the dignity they deserve while providing quality care. Thank you for your positive feedback!

teresa neves11 months ago

I am so thankful for the care and compassion my grandmother receives at pine grove

Owner response

Response from the owner 10 months agoWe're thrilled to hear your positive feedback, Teresa! Knowing your grandmother is enjoying her time at Pine Grove is wonderful. We truly value her as part of our community. Thank you for sharing!

Julianne Swords1 year ago

Response from the owner

Owner response

Response from the owner a year agoHi, Julianne. We appreciate the rating, and are glad we could provide you with a positive experience!

Dina Saluna1 year ago

Response from the owner

Owner response

Response from the owner a year agoHi, Dina. Thank you so much for rating your experience with us so highly!

noxtramas dacovany1 year ago

Has been the most understanding place with current situation would recommend

Owner response

Response from the owner a year agoThank you so much for your kind words, Noxtramas. We really appreciate you taking the time out to share your experience with us. It means so much to our whole team. Cheers, Pine Grove Seniors Community

Kim Bartlett1 year ago

Response from the owner

Owner response

Response from the owner a year agoHi, Kim. Your feedback is highly appreciated. Thank you so much for the review!

Joe Scalise1 year ago

Very knowledgeable staff that care about the people there.

Owner response

Response from the owner a year agoJoe, we appreciate your recognition of our knowledgeable staff and their dedication to our residents. We strive to provide the best care and will continue to work on improving our services. Thank you for your feedback.

Laurie Lautrup2 years ago

The move in experience was excellent, went very smooth.

Owner response

Response from the owner 2 years agoThank you so much for your kind words, Laurie. We really appreciate you taking the time out to share your experience with us. It means so much to our whole team. Cheers, Pine Grove Seniors Community

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

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Contact

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