What type of care does Peace Portal Seniors Village offer?

Peace Portal Seniors Village is a Long-Term Care facility offering long term care, dementia care in Surrey, BC.

How much does Peace Portal Seniors Village cost per month?

Peace Portal Seniors Village offers 69 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is Peace Portal Seniors Village rated?

Peace Portal Seniors Village has a 4.6 out of 5 star rating based on 18 Google Reviews.

Where is Peace Portal Seniors Village located?

Peace Portal Seniors Village is located at 15441 - 16th Avenue, Surrey, BC V4A8T8, within the Fraser Health region.

What is the bed capacity at Peace Portal Seniors Village?

Peace Portal Seniors Village has 84 beds, including 69 subsidized beds.

What amenities does Peace Portal Seniors Village offer?

Peace Portal Seniors Village offers Activity Areas, Amenity Space, Bathroom Insuite, Beauty Salon / Spa, Community Garden and 11 more amenities.

Which health authority oversees Peace Portal Seniors Village?

Peace Portal Seniors Village is overseen by Fraser Health in British Columbia.

What care specializations does Peace Portal Seniors Village have?

According to BC Seniors Advocate, Peace Portal Seniors Village offers dementia and memory care. Peace Portal Seniors Village provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareFor-Profit

Peace Portal Seniors Village

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

15441 - 16th Avenue

Surrey, BC V4A8T8

Fraser Health

Contact details available

This facility offers both and spaces. Availability varies.

4.6(18 reviews)

Peace Portal Seniors Village is an 84-bed long-term care home in Surrey, BC, operated by Retirement Concepts. The home includes 69 publicly funded Fraser Health beds and 15 private-pay beds, and provides 24-hour nursing care for residents with complex medical and personal care needs, including dementia care. The residence is located across the street from Peace Arch Hospital. Programming includes art therapy, brain fitness, and pet therapy. Respite care is available with a minimum stay of 30 days. The home holds CARF Gold Seal accreditation. Peace Portal Seniors Village offers both publicly funded and private-pay placements. Publicly funded beds are accessed through a Home and Community Care assessment — call 8-1-1. Private-pay beds can often be arranged within days; contact Peace Portal Seniors Village directly.

Last verified May 11, 2026 · operator website

What families should know

Placement through Fraser Health — publicly funded placement

Fraser Health manages placement into Peace Portal Seniors Village's publicly funded long-term care beds through their centralized Long-Term Care Intake process, requiring a physician referral and assessment for complex needs. This facility is known for its dementia care wing and close proximity to Peace Arch Hospital. Located in South Surrey's Panorama neighbourhood near the US border, it offers good transit access via TransLink buses and HandyDART, with walkable proximity to local shops and parks. It serves residents with complex care needs, including dementia support. Families should verify bed availability, waitlist status, and inspection history with Fraser Health. Worth checking if this fits dementia-specific requirements. Ask about visiting policies directly.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 14, 2026

Total Beds

Subsidized Beds

Operator

Retirement Concepts

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care· BCSA confirmed

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

n/a

Quality & Safety

Monthly Rate

$1,507.70 to $4,142.60

2026 BC subsidized rate

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$7.83

per resident per day

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy18.1%

Percent of residents receiving recreation therapy0.9%

Percent of residents receiving occupational therapy0.0%

Percent of residents with a worsened pressure ulcer3.3%

Percent of residents with daily physical restraints2.1%

Percent of residents with falls in the last 30 days9.4%

Percent of residents taking nine or more medications49.7%

Percent of residents with four or more emergency room visits2.9%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis14.9%

Food prepared on-siteSingle: 70Double: 7

Reviews

4.6

18 Google reviews

Peace Portal Seniors Village receives mostly positive reviews praising staff kindness, communication, and attentive care, particularly during the COVID-19 pandemic. However, two negative reviews report rude phone interactions and concerns about hostile staff members. Families express confidence in the facility's safety protocols and day-to-day care quality, especially for residents with Alzheimer's disease.

Based on Google reviews

Sentiment by Topic

staff

4.3

activities

4.0

management

4.0

overall atmosphere

4.5

What families appreciate

+Staff demonstrated exceptional patience and kindness during COVID-19 pandemic
+Specific staff members named (Christina, Sandy, Heather, Rosette) provided personal attention and health updates
+Facility maintains active and lively atmosphere appropriate for residents with Alzheimer's
+Management proactively communicated safety protocols and allowed frequent family contact during lockdowns
+Professional approach to crisis management with detailed family updates and isolation procedures

Concerns mentioned in reviews

-Staff member rudely hung up phone during family request to speak with relative
-Facility allows hostile and negligent staff to remain on team

Frequently Mentioned

staff_quality (7)communication (5)covid_response (5)family_reassurance (4)care_for_alzheimers (2)activities_atmosphere (2)phone_call_issues (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.