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Long-Term CareHealth Authority

Oak Care Centre

700 West 57th Ave.

Vancouver, BC V6P1S1

Vancouver Coastal Health

This facility accepts . Contact your local Health Authority to begin the assessment process.

2.1(33 reviews)Google Maps

Oak Care Centre is a 47-bed long-term care home in Vancouver, British Columbia, operated by Vancouver Coastal Health. The facility provides complex care for older adults with higher physical and cognitive care needs. All 47 beds are publicly funded. The home holds Accreditation Canada accreditation, current to November 2027. Staff speak eight languages, including English, Spanish, Mandarin, Cantonese, Hindi, Tagalog, French, and Punjabi. Placement is managed through a Home and Community Care assessment — call 8-1-1 to start. Contact Oak Care Centre to ask about the residence itself.

Last verified May 12, 2026 · operator website

What families should know

Placement through Vancouver Coastal Health — publicly funded placement

Oak Care Centre is a long-term care home in Vancouver where residents receive day-to-day support in a setting for people with higher physical and cognitive care needs. The home is publicly funded and offers a care environment served by staff who speak multiple languages, which can help with communication for residents and families from different backgrounds. Families can expect a care-centred residence rather than an independent living setting, with services organized around ongoing support and daily routines.

Based on BC Seniors Advocate QuickFacts, Health Authority records, and publicly available facility information · Last reviewed May 18, 2026

Total Beds
47
Subsidized Beds
47
Operator
Vancouver Coastal Health

Languages Spoken

EnglishSpanishMandarinCantoneseHindiTagalogFrenchPunjabi

Quality & Safety

Monthly Rate
$1,507.70 to $4,142.60
2026 BC subsidized rate
Funded Care Hours
5.7 hrs
per resident per day
Food Cost
$10.03
per resident per day
Complaints (Year)
0
Inspections (Year)
11

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy29.1%
Percent of residents receiving recreation therapy65.5%
Percent of residents receiving occupational therapy50.9%
Percent of residents with a worsened pressure ulcer6.9%
Percent of residents with daily physical restraints9.1%
Percent of residents with falls in the last 30 days2.1%
Percent of residents taking nine or more medications74.5%
Percent of residents with four or more emergency room visits6.7%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis13.5%
Food prepared on-siteSingle: 43Double: 2

Reviews

2.1
33 Google reviews

Oak Care Centre receives mixed reviews with stark contrasts in reported experiences. While some programs like withdrawal management and brain injury rehabilitation are praised for helpful staff and effective rehabilitation, reviews also describe medical neglect including unresponsive physicians and untreated infections, unprofessional care aides, poor food quality, and instances of aggressive staff behavior toward vulnerable residents.

Based on Google reviews

Sentiment by Topic

food
1.0
staff
2.5
management
1.5
overall atmosphere
2.0

What families appreciate

  • +Staff described as welcoming, helpful, extremely friendly and awesome during withdrawal management program
  • +Care aides Taylor, Mark, Zenny, Bob, Joseph, Edith, Kim, Suki, Alex, and Kiran provide genuine compassion and good care
  • +Sincere staff in Accidental Brain Injury program who provided needed rehabilitation
  • +Staff able to assist with identification replacement and administrative tasks
  • +Seniors in some programs reported as quite satisfied with their stay

Concerns mentioned in reviews

  • -Patients left suffering and ignored for hours, with staff appearing to take pleasure in pain
  • -Food quality inadequate and not meeting patient needs despite being paid for
  • -Doctor (Dr. Yap) neglects patients, does not respond when paged, infections left untreated
  • -Care aide Christine described as aggressive, rough with residents and visitors, needs immediate termination
  • -Care aides staff unprofessional, rude, lack training, and speak negatively about sick patients

Frequently Mentioned

staff_conduct (6)medical_care (3)food_quality (2)patient_suffering (2)rehabilitation_programs (2)patient_satisfaction (1)doctor_responsiveness (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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