Skip to main content
CareCompare.ca
Long-Term CareNon-ProfitSubsidized

New Vista Care Home

7232 New Vista Place

Burnaby, BC V5E3Z3

Fraser Health

CareCompare Verified

This facility accepts government-funded residents. Contact your local Health Authority to begin the assessment process.

4.2
36 reviews
Google Maps

New Vista Care Home is a long-term care facility in Burnaby, BC with 240 beds, operated by New Vista Society. The facility provides 3.36 funded direct care hours per resident day. It has a 4.2 out of 5 Google rating based on 36 reviews.

Total Beds
240
Subsidized Beds
240
Operator
New Vista Society

Care Types

long term caredementia care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishCantoneseTagalogPolishRussianRomanianPunjabiHindiFrenchGermanHungarianJapaneseKorean

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$10.04
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $1,986
client rate
Complaints (Year)
1
Inspections (Year)
3

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%
Percent of residents receiving recreation therapy49.5%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer1.3%
Percent of residents with daily physical restraints11.5%
Percent of residents with falls in the last 30 days12.5%
Percent of residents taking nine or more medications25.2%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis28.1%
Food prepared on-siteSingle: 240Double: 0

Reviews

4.2
36 Google reviews

New Vista Care Home receives consistently high praise from families for exceptional staff compassion, cleanliness, and personalized care. Reviewers report that residents show improved health outcomes and form strong emotional connections with care team members across all shifts. Management and staff demonstrate strong alignment in delivering family-oriented care.

Sentiment by Topic

food
4.0
staff
5.0
management
5.0
cleanliness
5.0
overall atmosphere
5.0

What families appreciate

  • +Staff recognize residents as family members and provide deeply compassionate care
  • +Facility is exceptionally clean with welcoming ambience
  • +Residents show improved health and meal intake after transfer
  • +All shifts (day, afternoon, night) maintain consistent quality care
  • +Management and staff are aligned in delivering family-oriented services

Frequently Mentioned

staff_compassion (4)management_quality (2)resident_emotional_wellbeing (2)cleanliness (1)meal_intake (1)health_improvements (1)all_shifts_consistency (1)

Recent Reviews

Dragonfly Garden Services4 months ago

Amazing health care workers Thank you so much for your hard work and kindness

christanatwork4 months ago

This place is run by a few angels. Grace, Monica, Prema to name a few. They have and continue to really make so much difference to the lives of the people there, working with their hearts. Thank you so much!

Yoon-Kyung Lee5 months ago
E. “AnickoJ06” Q.6 months ago
Nevin Samji7 months ago
N Nanda7 months ago

An amazing facility, all team members for all shifts are so caring and give special attention when and where needed. We moved our parent to this facility earlier this year, it's a sweet and most beautiful feeling to see your loved one is so cared for and making sure residents are clean, facility is...

Manuel Simoes9 months ago
Sukhbir Bhogal10 months ago
A11 months ago
Sam Ng1 year ago

These reviews come from Google and may not reflect current conditions. Review dates are shown where available. If you manage this facility and would like to respond, reach out to us.

Location

Loading map...

Contact

Phone and website are also shown at the top of this page. Click “Contact” above to call, email, or visit their site.

View on Google Maps